Reviews
5000 mile service
My service was awesome from the time i pulled in till the time i left. Everyone cheerful friendly.very informative. Prompt service in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Problem with service
A simple maintenance fix resulted in a potential costly repair. Loud vibration noise from HVAC air blower after replacement of cabin air filter. I was told to run for a few days to see if problem goes away...very annoying. Customer service contacted me via email to check on my satisfaction but after explaining my issue no one has contacted me...makes me feel that all the emails and surveys is just a lot of Boch Nissan going through the motions
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good Afternoon, my name is Steven Auclair and I am the customer experience manager here at Boch Nissan South. I am sorry to see that you were unhappy with your recent service visit with us. I would like to speak with you in regards to this matter. You may reach me via phone at 508-809-9632, email at sauclair@bochnissansouth.com or you can visit me in my office here at the dealership. I am here Monday - Friday 9:30am to 5:00pm. Thank you very much for your time, I look forward to hearing back from you. Warm Regards, Steven Auclair Customer Experience Manager Boch Nissan South (508) 809-9632 sauclair@bochnissansouth.com
Great.
Laura was very friendly and was very serious about my satisfaction. She walked me to the service center to observe my vehicle being worked on. Service was completed ahead of schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service center
I brought my car to the service center. Laura was just about to take her lunch hour. Instead she stayed to get me checked in. I really appreciate the fact that the employees put their customers first. Everything was corrected that I was having a problem with. It was done in a timely manner as well. I have been impressed with everyone I have had the pleasure of meeting at Boch. They are a top notch team. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was good
Got me right in and didn’t take long for the service. They were very friendly and made sure it was done right. Yup yup
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
10,000 mile service
My appointment was on time. All items we completed to my satisfaction. The waiting area was very comfortable. The length of time for the service was acceptable
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nissan Rouge Sport
Easy process and a fair deal. We worked with Spero who was fantastic. Overall we had a great experience at Nissan Boch South. 10/10.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Altima Purchase
Overall experience with Boch Nissan South was very good. Marc the Sales staff that assisted us with our purchase was extremely friendly, efficient and worked with us to get the best pricing possible. We were able to pick up our newly registered Altima within 24 hours of looking at it. We would recommend this dealership.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Monday's Visit
I arrived on time and was met by a service advisor who outlined what items were to be covered. Work was completed to my satisfaction. Did notice that wheels were not cleaned during the free car wash, a little disappointing.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Oil change and break change
They ‘re kind and respectful let us know what I needed, they gave us a ride home u we needed , also let us know when the car is done and than call me ASAP
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair