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Benson’s Pre-Owned Outlet

(25 reviews)
Sales hours: 8:30am to 8:00pm
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 8:30am–8:00pm
Sunday Closed

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Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benson’s Pre-Owned Outlet from DealerRater.

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Buying my car with Xinia was an excellent experience. She was friendly, knowledgeable, and very helpful throughout the entire process. She explained everything clearly and made sure I felt comfortable with my decision.

Buying my car with Xinia was an excellent experience. She was friendly, knowledgeable, and very helpful throughout the entire process. She explained everything clearly and made sure I felt comfortable with my decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rebeca, it's fantastic to know you felt supported and confident with Xinia at IPAC Pre-Owned Outlet. Thank you for choosing us! Safe travels in your new car!

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Daniel was very professional and knowledgeable.. and what i like most is he knew what my needs were and he didnt pressure me

Daniel was very professional and knowledgeable.. and what i like most is he knew what my needs were and he didnt pressure me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are excited to hear that Daniel provided a professional, knowledgeable, and pressure-free experience. Thank you for choosing IPAC Pre-Owned Outlet, and enjoy your new ride!

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Manager extremely attentive to all that entered offering water,his hospitality is welcoming that making a car purchase with him was an awesome experience

Manager extremely attentive to all that entered offering water,his hospitality is welcoming that making a car purchase with him was an awesome experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It was our pleasure to assist you! Thank you for trusting us with your business and highlighting the great work of our team. Enjoy your new ride, and welcome to the IPAC family!

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Very professional and understanding to my request and expectations everything was met even drove away with a better truck then I wanted definitely going to recommend miss Natalie my friends and family

Very professional and understanding to my request and expectations everything was met even drove away with a better truck then I wanted definitely going to recommend miss Natalie my friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, we're delighted to hear that you had such a positive experience with Natalie and the team at IPAC Pre-Owned Outlet! Enjoy your new truck, and thank you for recommending us to your friends and family.

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Mitch, my car salesman, was very knowledgeable about my new Chevy trailblazer! Showed me what all the buttons do in the car. He was so patient with me answering all my questions I had as well. When you go to IPac pre own ask for Mitch a true stand up gentleman. Big O was an absolute sweetheart and a comedian. He has me laughing so hard with his jokes. Also thank you Abraham for breaking down the the warranty and answering all my questions. By the end of the process I felt I gain new family members.

Mitch, my car salesman, was very knowledgeable about my new Chevy trailblazer! Showed me what all the buttons do in the car. He was so patient with me answering all my questions I had as well. When you go to IPac pre own ask for Mitch a true stand up gentleman. Big O was an absolute sweetheart and a comedian. He has me laughing so hard with his jokes. Also thank you Abraham for breaking down the the warranty and answering all my questions. By the end of the process I felt I gain new family members.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ash, it's fantastic to hear that Mitch and the team at IPAC Pre-Owned Outlet made your experience so memorable! We're glad you felt well taken care of and enjoyed some laughs along the way. Enjoy your new Chevy Trailblazer!

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Just want to say thank you to Mo the general manager Felix the sales manager Hany and Jose the sales team for making my experience wonderful.

Just want to say thank you to Mo the general manager Felix the sales manager Hany and Jose the sales team for making my experience wonderful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gary, we're delighted to hear that Mo, Felix, Hany, and Jose made your experience at IPAC Pre-Owned Outlet a wonderful and easygoing experience. Thank you for sharing your positive feedback!

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It was a very nice friendly experience, very clean , everyone was nice, helpful. Natalie was the best , nice friendly helpful. Keep up the good work.

It was a very nice friendly experience, very clean , everyone was nice, helpful. Natalie was the best , nice friendly helpful. Keep up the good work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Natalie and our team at IPAC Pre-Owned Outlet made your visit enjoyable. We appreciate your support and look forward to serving you again in the future!

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Good customer service very patient and courteous will definitely refer to friends and family in the future

Good customer service very patient and courteous will definitely refer to friends and family in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're delighted to hear that our team at IPAC Pre-Owned Outlet provided excellent service. We look forward to welcoming your friends and family in the future!

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IPAC Pre-Owned Sales Event IPAC left an impact on me for sure! I was approved with $1500 down in July 2024 now cut to August 2024 and I have been in touch with my salesman Kenny G and I was assured that everything was okay! So the morning of my appointment less than an hour before I was scheduled to arrive I received a text message from Kenny G stating that I needed a stronger co-signer this is the exact same information from July. They got me approved and in August I was denied nothing has changed. I’m still at the same address still at the same job and literally nothing has changed but apparently the approval Fairy and Ipac Pre Owned only works in July. I have called the dealership several times on August 17. I called again on Monday, August 19 and asked to speak to a supervisor and I have yet to receive a call back from Jeff or David I just want resolution and the car that I was promised at the price that I was promised save your time. Do not go to this dealership.

IPAC Pre-Owned Sales Event IPAC left an impact on me for sure! I was approved with $1500 down in July 2024 now cut to August 2024 and I have been in touch with my salesman Kenny G and I was assured that everything was okay! So the morning of my appointment less than an hour before I was scheduled to arrive I received a text message from Kenny G stating that I needed a stronger co-signer this is the exact same information from July. They got me approved and in August I was denied nothing has changed. I’m still at the same address still at the same job and literally nothing has changed but apparently the approval Fairy and Ipac Pre Owned only works in July. I have called the dealership several times on August 17. I called again on Monday, August 19 and asked to speak to a supervisor and I have yet to receive a call back from Jeff or David I just want resolution and the car that I was promised at the price that I was promised save your time. Do not go to this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Cody is an exceptional salesman who knows the products at the dealership from top to bottom. He goes out of his way to find the best product to suit you or your families needs. He is definitely an asset to the IPAC family and should be rewarded for all his efforts. He is truly a professional and if it were not for his efforts and the efforts of the special Finance director Louis Saldavor I would have never went to IPAC. Their influence and professional abilities are true attributes to the IPAC family. I have known Louis over 25 years and his ability to get the job done goes without saying. Another is the GM Ruben who made the deal and brought me back for a second vehicle for my wife. I have become a IPAC family member and will continue to recommend people from my church and family members to purchase vehicles from this great establishment and I write this review without any promises or rewards made to me! It is truly a great place to buy from just because of Louis, Cody and Ruben.

Cody is an exceptional salesman who knows the products at the dealership from top to bottom. He goes out of his way to find the best product to suit you or your families needs. He is definitely an asset to the IPAC family and should be rewarded for all his efforts. He is truly a professional and if it were not for his efforts and the efforts of the special Finance director Louis Saldavor I would have never went to IPAC. Their influence and professional abilities are true attributes to the IPAC family. I have known Louis over 25 years and his ability to get the job done goes without saying. Another is the GM Ruben who made the deal and brought me back for a second vehicle for my wife. I have become a IPAC family member and will continue to recommend people from my church and family members to purchase vehicles from this great establishment and I write this review without any promises or rewards made to me! It is truly a great place to buy from just because of Louis, Cody and Ruben.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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