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Carriage Kia of Woodstock

(719 reviews)
Visit Carriage Kia of Woodstock
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–3:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (678) 831-0372 (678) 831-0372
Used (678) 810-1287 (678) 810-1287
Service (678) 809-0962 (678) 809-0962

Reviews

(719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carriage Kia of Woodstock from DealerRater.

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Cam was very helpful and I was able to walk out the

Cam was very helpful and I was able to walk out the dealership with a car that was a great fit for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear Cam was able to help you find the right fit! Thanks for trusting us with your purchase, and we hope you continue to enjoy your new vehicle.

It was a great experience.

It was a great experience. Brian gave us time to look around as we asked, and then was close by when we found one we wanted to test drive. He was very informative on everything about the vehicle. He listened to what we wanted and went over and above to help us make it happen! Johnathan was great and very helpful with our many questions. I will and already recommended all of Woodstock Kia to family and friends. Thankyou all so very much! God Bless!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carriage Kia of Woodstock!

Nice modern dealership with responsive employees.

Nice modern dealership with responsive employees. Very complete inventory of vehicles with clean restrooms and comfortable waiting areas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

"Steve was extremely professional and ensured I was taken

"Steve was extremely professional and ensured I was taken care of right away. Everyone at Kia is outstanding—the customer service they provide is truly excellent. I’ll definitely be recommending this Kia dealership to everyone I know."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!

Great service.

Great service...Kim Kellam is always professional, courteous and helpful with information on the status of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!

Very professional and courteous staff!

Very professional and courteous staff!! Easy and seamless process for trading in my vehicle and getting a new vehicle!!! Highly recommend James and the entire staff at Carriage Kia!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Always a pleasure to visit.

Always a pleasure to visit. Love the coffee. Staff is helpful always listen to me. Provides good detailed info.😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you enjoy our coffee and find our team helpful. Thank you for the kind feedback about your visits to Carriage Kia of Woodstock.

Everyone was very nice.

Everyone was very nice. James wind was a great salesman and very informative. We have no complaints!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!

Took longer than expected.

Took longer than expected. The recall did not happen because their system was not working. Service team was nice. The need to get more drink options in the lounge. Never diet sodas; never hot chocolate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

I loved how fast the service was and that I wasn’t

I loved how fast the service was and that I wasn’t sitting for hours on hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!