Reviews
Lee did an excellent job getting the truck I wanted and
Lee did an excellent job getting the truck I wanted and had everything ready to go the day it was picked up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a vehicle from them from out of state.
Just bought a vehicle from them from out of state. Great experience all around. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We practically closed the deal on our Escape over the
We practically closed the deal on our Escape over the phone with the nicest young man, H. K. I was still suffering from injuries in an accident and they catered to me like I was a queen which I really appreciated. We love our SUV!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was easy to get a test drive, informative information on
Was easy to get a test drive, informative information on the truck, easy to deal with and respectful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman was Christopher P.
Our salesman was Christopher P. His demeanor and honesty is beyond reproach. He made the car buying experience fast and without problems. Sean the manager introduced himself to us and asked what he could do to help. Christopher had taken care of everything. The financial staff was knowledgeable and professional. Christopher and Sean called the day after the purchase to ask if we had any questions or problems. I would HIGHLY recommend Tuscaloosa Ford to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words regarding Five Star Tuscaloosa Ford. We pride our team on providing fast and efficient service while making sure all questions are expertly answered. High recommendations like yours truly inspire us!
Terrible service.
Terrible service. I went in for work yo be done on my truck and they did nothing to fix it and completely ripped me off. Never coming here again and telling any and everyone with a ford to avoid this place
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Please know that your feedback is important to us here at Five Star Tuscaloosa Ford. I would like the opportunity to learn more about your recent visit to our Service Department. Please provide me with your best method of contact so we can discuss this matter in greater detail. Sincerely, Nic Peters Service Manager npeters@fivestaronline.net
Saburnham@crimson.ua.edu 859-750-2345
We had a great experience at Tuscaloosa Ford.
We had a great experience at Tuscaloosa Ford. Samuel was our salesman and was very nice and knowledgeable. Also, had dealings with Alex and the finance lady, who both was super nice and helpful as well. Would definitely recommend this dealership and salesman. Everyone definitely made us feel welcome there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Rhonda, we are so glad to know that our Sales and Financing Teams were nice while assisting you during your recent visit with us. Thank you for pointing out how they were knowledgeable as well. It is truly an honor to receive this 5-star review and your recommendation. If there is anything else that you require from us here at Five Star Tuscaloosa Ford, please do not hesitate to contact us!
Jarrod was extremely helpful & answered all my questions.
Jarrod was extremely helpful & answered all my questions. I was very pleased with the entire sale & the 1.9 interest rate.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate hearing about your positive experience with our team at Five Star Tuscaloosa Ford. Our staff values clear communication, and it's good to know you found this during your sale. We hope you enjoy the benefits of that great interest rate.
The salesman Samual was top rate and pleasure to deal
The salesman Samual was top rate and pleasure to deal with as well as the finance dept . Thanks !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive feedback about our team at Five Star Tuscaloosa Ford. We're glad to hear you found them so helpful during your experience here. Let us know if there's anything else we can assist you with in the future.
Ordered new F250 seven months ago.
Ordered new F250 seven months ago. Easy transaction. Took delivery Saturday. Low stress, professional staff. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for endorsing your experience with Five Star Tuscaloosa Ford. Pleased to hear about your stress-free F-250 acquisition and our professional team's service.