Reviews
Write a reviewIf you’re looking to buy your first car this is the place to go. They are very helpful and have great priced cars!
If you’re looking to buy your first car this is the place to go. They are very helpful and have great priced cars!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, walked me through every step. And I love my car! Definitely recommend coming to check out some vehicles
Great service, walked me through every step. And I love my car! Definitely recommend coming to check out some vehicles
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ONLINE BUYERS BEWARE First, I don't want to sound like the typical unsatisfied customer. So, I'll give the good first. Low milage, engine and transmission seems to be fine with good power. Drivability is what gives the two stars. The interior was in very good shape except passenger front seat was painted I guess with leather paint. Now let's talk about how I received the car. Yes, pictures were sent but angles of the pics did not show all of which I'm about to explain. And, keep in mind that I knew how to repair this vehicle and did the work so no labor cost. First, 3 tires were dry rotted so that was 450.00. On my first drive, I got a flat and a large nail was found. I put the donut tire on and it was flat. My bad. The bottom of all window trims were dry rotted to the point that when the window was put up, the dry rubber would fall out. I replaced them all. 75.00. The rear window tint was so degraded that I had to replace to see what was behind me, this I had to take to a tint shop because I didn't want to ruin the rear window defroster lines. 125.00. Both front wheel wells (plastic covers) were coming off and the driver's side was ripped where it was hitting the tire. I replaced. 150.00. The undercarriage engine splash shield was missing. 200.00 I replaced. I asked the salesperson (owner) does the vehicle has any scratches or dents-dings. His answer was that it's a 2010 and has minor dings. He however didn't mention it was minor hail damage. The rims of the tires were sun faded. I ordered Honda paint and painted them. 50.00. The inner rims showed that the car sat somewhere for a very long time so I had to clean. All engine clamps showed signs of rust and the transmission casing had oxidation. This alone tells me that this vehicle sat in one place for a long time. All brake rotors and one caliper had severe rust. Replaced one caliper and all rotors and new brake pads. 225.00 I did the work. The rear brake pads were not properly mounted and was causing a grinding noise. The separator spring was missing on both sides. Whoever did the restoration work on the paint did a not so professional job. I can see where the buffer scratched some areas. The hood was half compounded. In the sunlight, I can see the buffed area and the line where it stopped. So half the hood showed signs of baked in stains. The roof of the vehicle was repainted and I can see spots that was missed during the compounding. So, my take on this vehicle is that it sat in the sun in a moist area which caused the rust and the paint job they did. Finally, I asked about the stereo system and if any issues. Of course I got the it's good. Well, yes it works just fine except the two front speakers I found had cuts in the speaker cones. I knew something was wrong because of the sound when the volume was turned up. I went to the salvage yard and found two original speakers in great shape. 30.00. All Items mentioned I took pictures before the repairs were done. So this experience for me is to NEVER buy online without looking at the vehicle in person. This would have been a definite no sell if I would have taken the drive to look at it. I read the reviews and really thought I would have had a good deal. Milage and drivability was the main perk. So, if you had to take this vehicle to the shop for the work I performed, add another estimated 1,000.00.
ONLINE BUYERS BEWARE First, I don't want to sound like the typical unsatisfied customer. So, I'll give the good first. Low milage, engine and transmission seems to be fine with good power. Drivability is what gives the two stars. The interior was in very good shape except passenger front seat was painted I guess with leather paint. Now let's talk about how I received the car. Yes, pictures were sent but angles of the pics did not show all of which I'm about to explain. And, keep in mind that I knew how to repair this vehicle and did the work so no labor cost. First, 3 tires were dry rotted so that was 450.00. On my first drive, I got a flat and a large nail was found. I put the donut tire on and it was flat. My bad. The bottom of all window trims were dry rotted to the point that when the window was put up, the dry rubber would fall out. I replaced them all. 75.00. The rear window tint was so degraded that I had to replace to see what was behind me, this I had to take to a tint shop because I didn't want to ruin the rear window defroster lines. 125.00. Both front wheel wells (plastic covers) were coming off and the driver's side was ripped where it was hitting the tire. I replaced. 150.00. The undercarriage engine splash shield was missing. 200.00 I replaced. I asked the salesperson (owner) does the vehicle has any scratches or dents-dings. His answer was that it's a 2010 and has minor dings. He however didn't mention it was minor hail damage. The rims of the tires were sun faded. I ordered Honda paint and painted them. 50.00. The inner rims showed that the car sat somewhere for a very long time so I had to clean. All engine clamps showed signs of rust and the transmission casing had oxidation. This alone tells me that this vehicle sat in one place for a long time. All brake rotors and one caliper had severe rust. Replaced one caliper and all rotors and new brake pads. 225.00 I did the work. The rear brake pads were not properly mounted and was causing a grinding noise. The separator spring was missing on both sides. Whoever did the restoration work on the paint did a not so professional job. I can see where the buffer scratched some areas. The hood was half compounded. In the sunlight, I can see the buffed area and the line where it stopped. So half the hood showed signs of baked in stains. The roof of the vehicle was repainted and I can see spots that was missed during the compounding. So, my take on this vehicle is that it sat in the sun in a moist area which caused the rust and the paint job they did. Finally, I asked about the stereo system and if any issues. Of course I got the it's good. Well, yes it works just fine except the two front speakers I found had cuts in the speaker cones. I knew something was wrong because of the sound when the volume was turned up. I went to the salvage yard and found two original speakers in great shape. 30.00. All Items mentioned I took pictures before the repairs were done. So this experience for me is to NEVER buy online without looking at the vehicle in person. This would have been a definite no sell if I would have taken the drive to look at it. I read the reviews and really thought I would have had a good deal. Milage and drivability was the main perk. So, if you had to take this vehicle to the shop for the work I performed, add another estimated 1,000.00.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
ONLINE BUYERS BEWARE First, I don't want to sound like the typical unsatisfied customer. So, I'll give the good first. Low milage, engine and transmission seems to be fine with good power. Drivability is what gives the two stars. The interior was in very good shape except passenger front seat was painted I guess with leather paint. Now let's talk about how I received the car. Yes, pictures were sent but angles of the pics did not show all of which I'm about to explain. And, keep in mind that I knew how to repair this vehicle and did the work so no labor cost. First, 3 tires were dry rotted so that was 450.00. On my first drive, I got a flat and a large nail was found. I put the donut tire on and it was flat. My bad. The bottom of all window trims were dry rotted to the point that when the window was put up, the dry rubber would fall out. I replaced them all. 75.00. The rear window tint was so degraded that I had to replace to see what was behind me, this I had to take to a tint shop because I didn't want to ruin the rear window defroster lines. 125.00. Both front wheel wells (plastic covers) were coming off and the driver's side was ripped where it was hitting the tire. I replaced. 150.00. The undercarriage engine splash shield was missing. 200.00 I replaced. I asked the salesperson (owner) does the vehicle has any scratches or dents-dings. His answer was that it's a 2010 and has minor dings. He however didn't mention it was minor hail damage. The rims of the tires were sun faded. I ordered Honda paint and painted them. 50.00. The inner rims showed that the car sat somewhere for a very long time so I had to clean. All engine clamps showed signs of rust and the transmission casing had oxidation. This alone tells me that this vehicle sat in one place for a long time. All brake rotors and one caliper had severe rust. Replaced one caliper and all rotors and new brake pads. 225.00 I did the work. The rear brake pads were not properly mounted and was causing a grinding noise. The separator spring was missing on both sides. Whoever did the restoration work on the paint did a not so professional job. I can see where the buffer scratched some areas. The hood was half compounded. In the sunlight, I can see the buffed area and the line where it stopped. So half the hood showed signs of baked in stains. The roof of the vehicle was repainted and I can see spots that was missed during the compounding. So, my take on this vehicle is that it sat in the sun in a moist area which caused the rust and the paint job they did. Finally, I asked about the stereo system and if any issues. Of course I got the it's good. Well, yes it works just fine except the two front speakers I found had cuts in the speaker cones. I knew something was wrong because of the sound when the volume was turned up. I went to the salvage yard and found two original speakers in great shape. 30.00. All Items mentioned I took pictures before the repairs were done. So this experience for me is to NEVER buy online without looking at the vehicle in person. This would have been a definite no sell if I would have taken the drive to look at it. I read the reviews and really thought I would have had a good deal. Milage and drivability was the main perk. So, if you had to take this vehicle to the shop for the work I performed, add another estimated 1,000.00.
Turns out, the car we purchased from Starway Motors, is a JOKE! BE VERY CAREFUL with this company! DO NOT PURCHASE A CAR FROM THEM! 1 Week into driving the car, it was overheating. We took to a mechanic and as it turns out, there were LEAKS- had to replace coolant block connector and replace the engine oil seal! Starway Motors told us they will COVER NOTHING! FRAUDS!
Turns out, the car we purchased from Starway Motors, is a JOKE! BE VERY CAREFUL with this company! DO NOT PURCHASE A CAR FROM THEM! 1 Week into driving the car, it was overheating. We took to a mechanic and as it turns out, there were LEAKS- had to replace coolant block connector and replace the engine oil seal! Starway Motors told us they will COVER NOTHING! FRAUDS!
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Deceiving review - and fraudulent accusations also in leaving reviews from different account/s on different platforms at the same time within the same time with non realistic update. To clarify about this acquisition, We at Starway Motors make sure to take care of our customers, disclose condition of the vehicles when advertised and before purchase, we always recommend pre-sale inspection and to adding extended warranty coverage along the ownership period. If a customer encounters mechanical issues with a vehicle after purchase, we try our best in assisting them. Customers who are encountering mechanical issues with used vehicles purchased from us are always encouraged and welcomed to call us at 832-664-9393 during our normal working hours to discuss any solutions to help with. Anyone who did not conduct any business with us and leave any non related spam or fake review will be formally reported!
approved me for 8000 car but required 1500 down and 360 a month for 60 months for a 2013 Nissan rogue. Told them I had a cosigner with 720 score they still wanted 1500 down when I only had a 1000 to my name. Really disappointing but God will make a way.
approved me for 8000 car but required 1500 down and 360 a month for 60 months for a 2013 Nissan rogue. Told them I had a cosigner with 720 score they still wanted 1500 down when I only had a 1000 to my name. Really disappointing but God will make a way.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The approval terms for financing is set by the lender that you have been approved with! "We are not a Lender". The only way you can get you an updated approval terms that may meet your downpayment allowance is by your (720 score) co-signer applying with you!
Sold me a CT200H advertised as a good vehicle within 2 months started throwing trouble codes and burning oil past the cylinder rings. Antifreeze mixing with oil, 3,000+ to repair or replace and the dealer wouldn’t honor it, would much rather argue with me instead about how the sold me a “running vehicle”. Beware!
Sold me a CT200H advertised as a good vehicle within 2 months started throwing trouble codes and burning oil past the cylinder rings. Antifreeze mixing with oil, 3,000+ to repair or replace and the dealer wouldn’t honor it, would much rather argue with me instead about how the sold me a “running vehicle”. Beware!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A few years ago, I was able to get an incredible VW EOS convertible from this dealership. Dealt with Mike. He was amazing. He worked with me over the phone and made sure that I was able to get that car. I loved it and drove it until I was in a three-car accident and it was totaled. I look forward to buying another car soon from this dealership. Have already been in contact with Mike! Wonderful service. Amazing vehicles.
A few years ago, I was able to get an incredible VW EOS convertible from this dealership. Dealt with Mike. He was amazing. He worked with me over the phone and made sure that I was able to get that car. I loved it and drove it until I was in a three-car accident and it was totaled. I look forward to buying another car soon from this dealership. Have already been in contact with Mike! Wonderful service. Amazing vehicles.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zero stars for this dealership. Bought a car online and had extended conversation with Mike with owner. He mislead with the car condition, advertising a car in good condition serviced and maintained when it was junk and a project to restore Do not trust.
Zero stars for this dealership. Bought a car online and had extended conversation with Mike with owner. He mislead with the car condition, advertising a car in good condition serviced and maintained when it was junk and a project to restore Do not trust.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
NEVER BUY A CAR SIGHT UNSEEN FROM STARWAY MOTORS! GET THE CAR INSPECTED BEFORE YOU BUY! Mike is the most dishonest salesman you will ever come across. He will act nice and courteous until he gets your money, then the real fraud begins! The pictures are entirely doctored. Their photos are photoshopped to hide all damages! Mechanically the cars are propped up just enough to make it out of the lot. If you ever have a problem, Mike will pull a disappearing act and will never talk to you again! GET THE CAR INSPECTED BEFORE YOU BUY!
NEVER BUY A CAR SIGHT UNSEEN FROM STARWAY MOTORS! GET THE CAR INSPECTED BEFORE YOU BUY! Mike is the most dishonest salesman you will ever come across. He will act nice and courteous until he gets your money, then the real fraud begins! The pictures are entirely doctored. Their photos are photoshopped to hide all damages! Mechanically the cars are propped up just enough to make it out of the lot. If you ever have a problem, Mike will pull a disappearing act and will never talk to you again! GET THE CAR INSPECTED BEFORE YOU BUY!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike sold us an Infiniti QX56 that had PLUMBERS PUTTY applied over the head gasket to cover up an oil leak. The car cost me $16,000!!! We were told it was in excellent condition. It broke down within two hours!!!!! When we received it the dashboard was badly broken across the whole front and the seats were torn up with holes and rips. When we contacted Mike about it he avoided us —our lawyer contacted Mike about the issues. We explained the mechanic found more problems and he didn’t give A CRAP This dealership IS HORRIBLE. The timing chain needs replaced, the head gasket and oil leak needs fixed and dash replacement and tears throughout the vehicle repaired—this man lied to us and the dealership offered no assistance. DO NOT BUY A VEHICLE HERE
Mike sold us an Infiniti QX56 that had PLUMBERS PUTTY applied over the head gasket to cover up an oil leak. The car cost me $16,000!!! We were told it was in excellent condition. It broke down within two hours!!!!! When we received it the dashboard was badly broken across the whole front and the seats were torn up with holes and rips. When we contacted Mike about it he avoided us —our lawyer contacted Mike about the issues. We explained the mechanic found more problems and he didn’t give A CRAP This dealership IS HORRIBLE. The timing chain needs replaced, the head gasket and oil leak needs fixed and dash replacement and tears throughout the vehicle repaired—this man lied to us and the dealership offered no assistance. DO NOT BUY A VEHICLE HERE
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase