Reviews
Cedar Park Toyota was extremely efficient and pleasant...
Cedar Park Toyota was extremely efficient and pleasant when we showed up to finalize our paperwork and pick up our new Avalon Limited car. The car was washed, filled with gas, and sporting a huge white bow to welcome us. We received a thorough explanation on operating the vehicle with its advanced technologies. The paperwork went smoothly and quickly. From arrival to drive out time was only 1 1/2 hours - the shortest time we’ve ever experienced buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are pleased to hear that our team was able to provide you with a truly exceptional experience. Congrats on your new Avalon!
Amazing customer service! The whole staff was very...
Amazing customer service! The whole staff was very pleasant and didn't waste our time. Shelby went far and beyond to help us find the right vehicle. Thank you Shelby
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shelby is the best, we must agree! We're so happy to hear that your experience at Toyota of Cedar Park was second-to-none. Congratulations on your new vehicle, we wish you many happy miles in it!
Absolutely fantastic!
By far the best place to buy a car! Everyone treated me great! Thank you Toyota of Cedar Park for helping me in getting into a great pre owned car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and for allowing our team to earn your business! Congratulations from us all on your beautiful new ride, we wish you many happy miles in it!
Sales manager
1st time to visit this dealer. Salesman was friendly and I determined I could get a fair deal here. However Sales mgr took over negotiations and proceeded to deceive me to think we were comparing apples to apples on #s. When I got to the finance part I found 3 sections where I discovered that his #s and mine were not apples to apples but apples to oranges (of course to his favor). I was actually being deceived. There was no misunderstanding on my part. Finally the General Mgr (PJ) came in. After I showed him the 3 deceptions he agreed and I was given the prices I thought I was getting originally (difference of more than $9,000) . I have all the paperwork. I cant tell if this is standard operating procedures to sell a car. I imagine the state attorneys office would be able to determine this.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Pam, our sincerest apologies for your experience at Toyota of Cedar Park. This is not the way we want our customers to be treated. Please allow the Customer Relations Manager, Krystal Noland, the opportunity to learn more about your experience and correct in any way possible. She is available for a call anytime today. You can reach her at 512-379-7575. Thank you in advance.
Excelent service
All for the 3 people I talked to were more that great. This was my best experience ever in a dealership! All took time the explain out options and we never felt pressured to get additional packages
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
*happy dance* Thanks for the excellent feedback, Paula! We truly appreciate your kind words and we are pleased to hear Doug, Sam, and Job provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions. All the best!
Amazing customer service & experience
From start to finish this was a great experience. Communicated with online sales regarding the cars and pricing before I even stepped in the dealership. Got fast and clear answers, no hidden surprises. Made an appt and everything was ready, everyone was super friendly & informative. They really streamlined the process to make it as efficient & painless as possible. The dealership itself is state of the art and very comfortable. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
*happy dance* Thanks for the excellent feedback, Mandy! We truly appreciate your kind words and we are pleased to hear Doug provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions. All the best!
New Car
Excellent service by Cedar Park Toyota. Doug, Jeff and all of the Toyota team kept me informed of the progress during my purchase of my new Camry SE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
*happy dance* Thanks for the excellent feedback, Richard! We truly appreciate your kind words and we are pleased to hear Doug and Jeff provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions. All the best!
Purchasing a Vehicle
Hello Everyone, I would like to commend and recommend this exceptional experience I recently had at this dealership. The staff was so friendly and professional. I've never been so pleased with purchasing a vehicle before. Doug was very helpful and wonderful to work with. I will most definitely visit this dealership on my next purchase. Thanks so much. - Mark
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
*happy dance* Thanks for the excellent feedback, Mark! We truly appreciate your kind words and we are pleased to hear Doug provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions. All the best!
Great experience with everyone at Toyota of Cedar Park
Everyone treated me with respect and it was a pleasure shopping at this dealership. The sales and finance portion was quick and seamless. Thank you for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
*happy dance* Thanks for the excellent feedback, Stephen! We truly appreciate your kind words and we are pleased to hear Doug provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions. All the best!
Most honest dealership I’ve worked with
Not knowing a $200 accessory was already included in my car price, the manager alerted the financial officer of the overcharge and they corrected my bill. I could have paid for the item again unknowingly. Great business ethics. I’ll buy from them again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
*happy dance* Thanks for the excellent feedback! We truly appreciate your kind words and we are pleased to hear our mighty-fine team provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions. All the best!