Reviews
Write a reviewWe just bought a 2017 Kia Soul. Over the years we have sent several people there at Cherati Motors.Lorena is an amazing sales rep. She's very courteous as well as the rest of the sales reps. The manager is amazing as well. The prices on the cars you can't beat anywhere else. We love this dealership and all the employees. We will keep sending people. Keep up the good work staff!!!
We just bought a 2017 Kia Soul. Over the years we have sent several people there at Cherati Motors.Lorena is an amazing sales rep. She's very courteous as well as the rest of the sales reps. The manager is amazing as well. The prices on the cars you can't beat anywhere else. We love this dealership and all the employees. We will keep sending people. Keep up the good work staff!!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I got a 2017 buick regal from them. AMAZING deal and Angela was so nice to us. It was a very quick process. I’ve put 1000 miles on it and have driven it over 100mph and no issues. No oil leaks. So from my experience, I can recommend this dealership.
I got a 2017 buick regal from them. AMAZING deal and Angela was so nice to us. It was a very quick process. I’ve put 1000 miles on it and have driven it over 100mph and no issues. No oil leaks. So from my experience, I can recommend this dealership.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Steve Russell for helping us get our son his first car!!! It was a great buying experience. Shout out to Aaron as well!
Thank you Steve Russell for helping us get our son his first car!!! It was a great buying experience. Shout out to Aaron as well!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a nice experience at this dealership I already knew what I wanted and jay made the process real smooth! Genuine vibes and I left happy
I had a nice experience at this dealership I already knew what I wanted and jay made the process real smooth! Genuine vibes and I left happy
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience! Everyone was very friendly and knowledgeable! I got exactly what I wanted, and was in and out! Best car buying experience I've had!
Amazing experience! Everyone was very friendly and knowledgeable! I got exactly what I wanted, and was in and out! Best car buying experience I've had!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I did not purchase from them, but I had an awesome experience. Not pushy let me do my due diligence to examine the car. Let me know that I didn't have to rush. Awesome people!
I did not purchase from them, but I had an awesome experience. Not pushy let me do my due diligence to examine the car. Let me know that I didn't have to rush. Awesome people!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
So for starters I bought my first car here and Angela was very helpful however I haven’t even had this car for more than four months and I have had nothing but problems including oil leaks which the dealership mechanic was suppose to fix I brought my car back for the FIRST time and not only did they keep it for an ungodly amount of time but when I got it back there were more issues than ther were before… my windshield wiper fluid reservoir wash gushing fluid and it was STILL LEAKING OIL. I took it back a total of three times and things only got worse to the point where mycar was starting so we were sick of dealing with it and decided to go back and try and negotiate something and mannnn. The owner was EXTREMELY DISRESPECTFUL. He laughed in our face and was making smart remarks the whole time so when we made the decision to leave it there to get fixed AGAIN and when we asked if I could get a rental he laughed in our face again and said no and that it was my fault for getting a German car so we mentioned that if he’s not willing to negotiate we’ll have to get legal matter’s involved because they basically sold me a lemon car and he totally switched up and said he’s not fixing anything so he tried to kick us out and we asked if we could talk to Aaron and he said no then he proceeded to get aggressive with my father, and I had to record for our own safety because I genuinely thought he was about to hurt somebody then he proceeded to call the police, so yeah due to my experience please just be mindful of where you’re getting your car from and I do not, and would not ever recommend this place to anybody.
So for starters I bought my first car here and Angela was very helpful however I haven’t even had this car for more than four months and I have had nothing but problems including oil leaks which the dealership mechanic was suppose to fix I brought my car back for the FIRST time and not only did they keep it for an ungodly amount of time but when I got it back there were more issues than ther were before… my windshield wiper fluid reservoir wash gushing fluid and it was STILL LEAKING OIL. I took it back a total of three times and things only got worse to the point where mycar was starting so we were sick of dealing with it and decided to go back and try and negotiate something and mannnn. The owner was EXTREMELY DISRESPECTFUL. He laughed in our face and was making smart remarks the whole time so when we made the decision to leave it there to get fixed AGAIN and when we asked if I could get a rental he laughed in our face again and said no and that it was my fault for getting a German car so we mentioned that if he’s not willing to negotiate we’ll have to get legal matter’s involved because they basically sold me a lemon car and he totally switched up and said he’s not fixing anything so he tried to kick us out and we asked if we could talk to Aaron and he said no then he proceeded to get aggressive with my father, and I had to record for our own safety because I genuinely thought he was about to hurt somebody then he proceeded to call the police, so yeah due to my experience please just be mindful of where you’re getting your car from and I do not, and would not ever recommend this place to anybody.
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The owner of this place is an obnoxious and arrogant jerk. The bank they processed my application through is bogus. Approved and then pulled then pulled my financing (after letting me leave with the car and putting $3k down) because the loan officer tried verifying my employment with the wrong name. After being disrespected and talked down to by both the owner and his minion Aaron, I showed up and paid cash just to be done with them. The owner drives around the cars for months on end running up the mileage before selling them. He also lets employees drive the cars because apparently no one in that little shack can afford their own car. The only person worth a xxxx in that entire place is Carla. Get the xxxx outta there, girl. You deserve not to work for pigs. YOU were amazing.
The owner of this place is an obnoxious and arrogant jerk. The bank they processed my application through is bogus. Approved and then pulled then pulled my financing (after letting me leave with the car and putting $3k down) because the loan officer tried verifying my employment with the wrong name. After being disrespected and talked down to by both the owner and his minion Aaron, I showed up and paid cash just to be done with them. The owner drives around the cars for months on end running up the mileage before selling them. He also lets employees drive the cars because apparently no one in that little shack can afford their own car. The only person worth a xxxx in that entire place is Carla. Get the xxxx outta there, girl. You deserve not to work for pigs. YOU were amazing.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Clara and Aaron are really great to work with! Sadly, that is where the positives end. They knowingly sold me a car that required repair, even though their "mechanic" checked everything out ahead of time and the car was ready for sale. Do NOT trust this dealer! -- BUYER BEWARE -- Definitely do NOT trust their mechanic! 1. Any decent mechanic should be able to tell that the engine coolant is low and that the upper radiator host had a major leak. Low coolant light was on the day I drove it off the lot, and Check Engine light came on 2 days later. A reputable shop I used confirmed that someone certainly tried to work on the car, but clearly missed a LOT of things. If you decide to shop here, GET THE CAR CHECKED BY A GOOD MECHANIC before you buy. 2. Be aware that when you agree on a sales price, they still add a dealer prep fee, which is basically part of their cost. Just read the deal sheet, it's all there. So add that to the sales price, and that's what you are actually paying. 3. Do not trust any dealer who lies to you. I learned my lesson with Cherati Motors, and I will definitely not be back. I also know where NOT to refer friends and neighbors.
Clara and Aaron are really great to work with! Sadly, that is where the positives end. They knowingly sold me a car that required repair, even though their "mechanic" checked everything out ahead of time and the car was ready for sale. Do NOT trust this dealer! -- BUYER BEWARE -- Definitely do NOT trust their mechanic! 1. Any decent mechanic should be able to tell that the engine coolant is low and that the upper radiator host had a major leak. Low coolant light was on the day I drove it off the lot, and Check Engine light came on 2 days later. A reputable shop I used confirmed that someone certainly tried to work on the car, but clearly missed a LOT of things. If you decide to shop here, GET THE CAR CHECKED BY A GOOD MECHANIC before you buy. 2. Be aware that when you agree on a sales price, they still add a dealer prep fee, which is basically part of their cost. Just read the deal sheet, it's all there. So add that to the sales price, and that's what you are actually paying. 3. Do not trust any dealer who lies to you. I learned my lesson with Cherati Motors, and I will definitely not be back. I also know where NOT to refer friends and neighbors.
- Customer service
- 1.0
- Buying process
- 5.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Made the appointment to view the car I wanted, and drove almost an hour to the dealership. When I arrived that car had already been sold, and I had even confirmed the appointment before I left my house! When I asked if he had any similar cars available, he didn't even know, and it's not a large dealership. If I could give zero stars I would.
Made the appointment to view the car I wanted, and drove almost an hour to the dealership. When I arrived that car had already been sold, and I had even confirmed the appointment before I left my house! When I asked if he had any similar cars available, he didn't even know, and it's not a large dealership. If I could give zero stars I would.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car