1 Stop Auto Group

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 30, 2019

    i had a good experience very helpful , car was clean customer service great and in and out in 30 min , lovely and i recommend it for everyone

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 5, 2018

    IF I COULD GIVE 0 STARS I WOULD: I bought a 2009 Ford from them around December. I told them how my recent purchase had been totaled and they seemed very... compassionate, understanding I needed to buy a car quick and was unsure of much about cars. My dad and I double checked about the breaks with the dealer multiple times because of one strange sound it made on a hill during the test drive. We were told they were new and find, and we bought the car. Not even a week later my mechanic told me I had bought a car with over 900 dollars in damages in the breaks and routers. US Auto Service was hesitant to fix the problems since the car "passed inspection" but finally obliged after a ton of phone calls and arguments. When I got the car back after them "fixing it" the breaks were squeaking every time I used them, which didn't happen before, and the belt was making a constant sound, also didn't happen before. I then brought this to get looked at the ensure they installed new breaks, which they did, however did not grease them at all. Now I am almost up to $500 dollars in expenses and was recently told I have multiple oil leaks. Never buy from here, they ruined my first car buying experience and are costing me way more money than I should have intended. IF I COULD GIVE 0 I WOULD

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    9 people out of 10 found this review helpful. Did you?