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Certified Luxury Motors

(542 reviews)
Visit Certified Luxury Motors
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 10:00am–8:00pm 10:00am–3:00pm
Tuesday 10:00am–8:00pm 10:00am–3:00pm
Wednesday 10:00am–8:00pm 10:00am–3:00pm
Thursday 10:00am–8:00pm 10:00am–3:00pm
Friday 10:00am–8:00pm 10:00am–3:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–5:00pm Closed
(888) 729-8279 (888) 729-8279

Reviews

(542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Let me start by saying I wish I could give this Car lot a

Let me start by saying I wish I could give this Car lot a half star or 0 star. I have been looking for a Car for a while, I always been told to stay away from car lots in New York but after I saw this car lot on Carfax and they had the car I was looking for at a decent price or so I thought I was willing to give them a try. The car was priced at a Nice price (or so I thought ). I have been following this car for over a month so I called the lot to see if I was able to come and see the car. they said yes, but when I asked about the price they asked me did I read the fine print all the way at the bottom on their website. The fine print you can't see if you're not looking for it, it's all the way under the paragraph that talks about them and how they are founded on TRUST, INTEGRITY, AND RESPECT, all of that is a lie!!!! the sales rep told me the price on the website which is the same price on google, carfax and all the other sites is only if you put down 25% on the car and have to go through their FINANCE. the REAL PRICE WAS $10,000 over the listed price on all the websites and on their website!!! I was even told if I pay cash or check the price will go up another 15%. overall I would stay far far away from any lot that needs to LIE and put up FAKE prices just to get customers in the lot. this place is the reason why people don't go to mom and pop stores. they don't care about good business they care about screwing over the little guy. Save your money and time and find a different lot you will come out better. RUN AWAY from anything that has to do with this lot!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Let me start by saying I wish I could give this Car lot a

Let me start by saying I wish I could give this Car lot a half star or 0 star. I have been looking for a Car for a while, I always been told to stay away from car lots in New York but after I saw this car lot on Carfax and they had the car I was looking for at a decent price or so I thought I was willing to give them a try. The car was priced at a Nice price (or so I thought ). I have been following this car for over a month so I called the lot to see if I was able to come and see the car. they said yes, but when I asked about the price they asked me did I read the fine print all the way at the bottom on their website. The fine print you can't see if you're not looking for it, it's all the way under the paragraph that talks about them and how they are founded on TRUST, INTEGRITY, AND RESPECT, all of that is a lie!!!! the sales rep told me the price on the website which is the same price on google, carfax and all the other sites is only if you put down 25% on the car and have to go through their FINANCE. the REAL PRICE WAS $10,000 over the listed price on all the websites and on their website!!! I was even told if I pay cash or check the price will go up another 15%. overall I would stay far far away from any lot that needs to LIE and put up FAKE prices just to get customers in the lot. this place is the reason why people don't go to mom and pop stores. they don't care about good business they care about screwing over the little guy. Save your money and time and find a different lot you will come out better. RUN AWAY from this lot..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Total Scam Artist hangout

Went there to purchase an Acura. Spoke to two different sales representatives and made an appointment. When I got there, I was told to add 3,000.00 down and then I would get the advertised price. I total was of time. never again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Fallacious information, hiding damage

Damage for this car - none? You can clearly see huge damage on the rocker panel all along the driver's side. None? Really? That's not none. That's real damage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Went in for a price no one mentioned 25 down and now I

Went in for a price no one mentioned 25 down and now I see as soon as I left raised price 3000

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BUYERS BEWARE!

BUYERS BEWARE! 8/2/23 - drove from the eastern end of Long Island to purchase a Blue 2018 Lexus RC 300 for $25,800 w/24,000 miles. The salesman drove with us and said, “you like this car, we can have you out in 1.5 hrs. After reviewing the car, the manager said “we can’t sell you the car because we are going to sell it at the auction on Friday 8/3”. CAR STILL LISTED ON WEBSITE SHADY - STAY AWAY - SHISTERS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scammers!!!

Scammers, they use underpricing to get attention and waste all your time and take all your energy. Please note that the website says in small letters that this is a 25% no deposit price, so add 25% plus to the price, and if you want to pay cash, add 40%! Terrible people with terrible marketing and overpriced prices in the end!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MISLEADING

Blatantly lies about pricing. The value is 75% of the card worth the after a 25% down payment. Watch out people. Taking advantage of consumers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Shop elsewhere

Bait and switch. Fraudulent advertising. They are working hard to give used car dealers a bad name. Read the other reviews. Hopefully they don't swindle anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Blatant Fraud.

Blatant fraud and I’m filing with the BBB. All prices are shown as only 75% of the price because they are taking 25% downpayment already into the advertised price. Insane that anyone would buy from a dealer operating this way.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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