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Capilano Volkswagen

(197 reviews)

Reviews

(197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience overall.

Great experience overall. Adam (sales) was exceptionally easy to communicate with. Our financing was easily managed with Alan. VW Cap is our new preferred VW dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks Capilano VW & Adam!

Thanks Capilano VW & Adam! First car I had was a Beetle & now it’s time for more great memories & fun in my 2019 VW Beetle Wolfsburg. πŸ’•πŸ’•

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership has top service, accommodating, friendly

This dealership has top service, accommodating, friendly and have great patience. Thanks you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service & professional staff at CapVW.

Excellent service & professional staff at CapVW. RJ & Sam along with their sales & Finance team are outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is the best Volkswagen across the lower

This dealership is the best Volkswagen across the lower mainland, hands down best sales and service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We love Capilano VW.

We love Capilano VW. They have the most amazing staff in all departments this is why we keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone at Capilano Volkswagen was great, no pressure,

Everyone at Capilano Volkswagen was great, no pressure, very professional, great experience. Our sales person was Landen, highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Capilano Volkswagen.

Great experience with Capilano Volkswagen. I just traded in my subaru for a GTI. Thanks to RJ he is very nice and knowledgable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nothing but great service from these guys from 6+ years

Nothing but great service from these guys from 6+ years of dealing with them. RJ Miyagawa most recently was a huge help with everything. Thanks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Such a wonderful experience!

Such a wonderful experience! RJ was there every step of the way to help educate and guide me through the process. Friendly and supportive staff overall and accommodative. Would highly recommend and will be purchasing from VW again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.