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Capilano Volkswagen

(197 reviews)

Reviews

(197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was very clean and nice looking and bright and the

It was very clean and nice looking and bright and the football game was on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RJ is friendly, attentive to questions, and helpful.

RJ is friendly, attentive to questions, and helpful. He did his best to make the long wait for an EV less frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great sale experience!

A great sale experience!! Adam went above and beyond to get me into my new GTI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional Knowledgeable team Very helpful

Very professional Knowledgeable team Very helpful ,enabled me to replace my Volkswagen , written off in an accident,,,,quickly and efficiently and painlessly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RJ was an excellent salesman will be back for servicing

RJ was an excellent salesman will be back for servicing and operating questions . Everyone in the dealership was helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob was friendly, knowledgeable and easy to work with.

Bob was friendly, knowledgeable and easy to work with. Ultimately we got the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recenly purchased a pre-owned cetified vhicle from

I recenly purchased a pre-owned cetified vhicle from Capilano Volkswagen. Ali, Arjuna and the team provided first rate, courteous and efficient service. Following delivery ofthe vhicle I noticed a small scratch on the front left fender which was speedily and expertly repaired. In summary, the best car buying experience since my arrival in Canada in1982.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve was incredibly patient and helpful.

Steve was incredibly patient and helpful. He helped me get the best car possible within my budget. I would 100% contact him again for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience at Capilano Volkswagen Brad was

I had a great experience at Capilano Volkswagen Brad was very helpful, thorough and knowledgeable .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They made it happen.

They made it happen. They contacted me as soon as there was an alternative. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.