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Langley Chrysler

(579 reviews)
2017 state dealer award
View 8 awards
2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Langley Chrysler from DealerRater.

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Fantastic!

Thank you for taking the time to help us get the truck we wanted! We really appreciate the care Samir gave us, and we will tell everyone we know to go to Langley Chrysler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I will definitely recommend this dealer to my friends!

An amazing experience with Steve Gorrill. I bought a Jeep wrangle in langley Chrysler last weeK. It was my first time buying a car in this dealer. Thinking about the dealer ,the staff and the services they provided to me I still have pleasant feeling.My salesman is Mr. Steve Gorrill,he is professional, knowledgeable and very kind.When you spend thousands and thousands dollars on your purchase you will want to have an excellent salesman Steve Gorrill and a big good dealer The Langley Chrysler. Our family are big fan of JEEP.Yes! We will definitely go back to Langley Chrysler for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Serivce by Shauna Kelsey

Shauna Kelsey was so awesome and made my experience of buying my very first brand new very positive. Thank you for everything you did to make this easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A bumpy start but very pleased in the end

I recently bought a new truck from Langley Chrysler and unfortunately had a few issues with it. There was initially a few miscommunications about getting them dealt with in the service department but I'd like to say a big thank you to Darren Clifton and Josh Macleod for going above and beyond and getting all the issues taken care of. The sales department was great as well, this is the second vehicle my family has bought from Mani Arora in the past 2 years and I wouldn't hesitate to recommend them to anyone. I got a fair price for my trade, a good price on the new truck and the whole process was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing

My experience here was outstanding. The sales team, and everyone was so helpful, friendly.It was great!! I would go back any day. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Service!

We had a great experience here at the dealership. We were just intending on looking to get an idea of what we were looking for. We had the pleasure of dealing with Shaunna and she was just great. She listened to what we were looking for and found us a vehicle right away. We drove home our new vehicle that night. Very impressed with the service from everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not your typical dealership .. Awesome Customer Service!

We were looking for a used EcoDiesel, but were not looking forward to the buying process. We had visited a couple of other Chrysler dealerships already and had not found anything that we liked. A friend recommended Langley Chrysler, said they had good deals and were a good dealership to deal with. We were not disappointed. Simon listened to what we were looking for and worked within our budget to find our truck. Anthony made the sales process low stress and efficient. We noticed an issue with one of the side rails and it was taken care of by Anthony and Simon. A truly exceptional dealership! When our son is ready to look for his first car in a couple of years, we will be coming back to Langley Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great job!

Knew what car i was looking for, Shaunna found me one right away and there i was 2 days later picking it up. Great experience, quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Shaunna sales rep was great. Anthony sales manager was great

I bought a used 2015 ram. Vehicle was in great shape but had a damaged taillight. I discussed that with shaunna and was assured it would be replaced. After deal was made I contacted her a few hours after to remind and she made it happen. The dealer already had my money and deal was made but shaunna and her sales manager Anthony made true to their promise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

3rd vehicle bought from them

Shaunna was great made a the while experience great, low stress and fun. I have bought 3 cars from them over the last 10 years and I will continue to buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.