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Langley Chrysler

(579 reviews)
2017 state dealer award
View 8 awards
2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Langley Chrysler from DealerRater.

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Second truck purchased

Had a fantastic experience at Langley Chrysler, I upgraded my 2014 Ram 1500 to a 2016 Ram 1500 Big Horn edition. Peter is a lot of fun and very helpful. The fact that Peter took the time to research a YouTube video to show how to pair the remote garage door opener shows his commitment to the total customer satisfaction. I am very excited to be driving my new truck and it absolutely one of the best looking vehicles on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BEST EXPERIENCE I HAVE EVER RECIEVED

The best customer service i have recieved. Samir was very honest,reliable and extremely helpful. Would definitely recommend him to everyone looking for a vehicle. He was very considerate and understanding towards my needs. Best salesman i have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Returned to replace great vehicle after 13 years.

In 2002 I purchased a Pre-Owned 1998 Cherokee Sport and now returned and got the same excellent service. Treated Very Well by Tony Gamesaee in Sales and feel real good about the excellent vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First truck, great staff, easy to deal with

Great experience at this dealership, very fun environment which made the purchase of my first vehicle very easy. would highly recommend to anyone looking to buy a vehicle. My sales associate Samir Thakur was awesome and has since helped me with a couple of questions I have had. service department has been quick and efficient thus far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Vehicle Purchasing Made Easy

Spotted a vehicle I had been trying to find on the Langley Chrysler website and contacted Simon. He gave me a rundown and assured me it was worth a trip to Lsngkey to check it out. He was absolutely right. The Jeep was spotless and well maintained, even better than it looked on the web. The dealership was busy on Saturday but the service was great. Within an hour, I was on the road in my new Jeep. Great service, great price. Thanks Simon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience. Quick and easy

They went out of there way to find a truck I was happy with and for a great price. Great group of people working there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great service

Steven was helpful and very patient, it took me forever to decide haha but was not pressured at all. I love the new jeep i got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

Steven Skok (sales & lease consultant) was very knowledgeable when it came to explaining all of the details when I purchased my new 2016 Chrysler 200. I may have been a little indecisive at times during the whole process but he remained very patient and friendly. During my test drive we had to go to my house to make sure the car would fit in my garage and he help me move stuff around to make it fit. I never felt rushed or that it was a bother at all..Thanks again Steven for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Received the best service from Samir at Langley Chrysler who goes an extra mile to make sure his clients get what they are looking for. Finance team did an awesome job too. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, fun atmosphere, and understanding!

I first went to this dealership not knowing what to expect, especially being my firs time buying a car. I was blunt with the sales rep from the very beginning telling him my budget, and he was very good at understanding and listening to my needs. He was able to give me good options very promptly, and worked around my schedule. Even when I felt that it might be hard to make the purchase work they did everything they could to make the payments fit my budget, so I can get the car I want, and no surprises. I am thankful for guys like Steve Skok and Mike Brandner who I know I can trust, and recommend. I had lots of good laughs with the team there, which is great since dealerships are know to be so sales driven and tense.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.