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Wheaton Honda

(505 reviews)
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheaton Honda from DealerRater.

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I received excellent professional service from Wheaton Honda

Wheaton Honda reacted to my service concerns and did their utmost to alleviate these concerns. I had a rear end noise checked out and diagnosed as a faulty wheel bearing which was replaced on warranty. My service was completed on time and I was very pleased to find that they had washed my car .I would definitely recommend Wheaton Honda for servicing your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!

Free oil change is a complete ripoff

I purchased 2017 Honda Pilot with free oil change for life. But they never tell you that you are obligated to purchase all the extra inspections every time you go for an oil change. You cant refuse or you lose your free life change. Free oil change costs $85 but the mandatory services can run up $350. This is a ripoff. I purchased Mazda CX5 with free oil change for life but never been forced to purchase extra inspections. They offer to do more but its My choice if I want to do it or not. When we purchased the vehicle, free oil change was suppose to be a purchase incentive not a way for Wheaton Honda to Wiesel their way to make more money. This is ridiculous. Never buy a vehicle from Wheaton Honda. Its all about filling their pockets. They don’t care about if consmer can afford it or not.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lots of trial and error with no success

They can't fix the exact problem with my car's oil leakage. They kept replacing parts, breaking non-faulty parts to get to the part that needs replacement. These are expensive parts and labor. At the end, the technician still did not get it right. Was advised to change more parts and MAYBE it will fix the leak. Upon completion of the last service, drove 10 km alternator stopped working, taught the diagnosis should have picked that uh? This is Honda not just any shop for crying out load. Don't trust this location for any work more that oil change.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchased New civic

I had a great experience purchasing my new civic and Mark was a great guy! For sure I’m going to suggest this place hoping there would be a good price for the clients!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Service

Good service, they were able to help me solve my problem after a bit of back and forth. Meaghan went above and beyond to help us out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service (as usual)

Our experience with Wheaton Honda has been exceptional since we got our Ridgeline. We were notified of a recall and the service department dealt with it immediately and efficiently. I really appreciate the positive approach of all the staff, from the service desk to the shuttle drivers. And, they washed my very dirty truck before giving it back to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience buying a new car

Richard (Rich) was the sales rep I worked with to buy my Honda Ridgeline. Most dealerships I have gone to in the past, have left me with an impression that I have to watch everything, double check all numbers being shown and they still end up ripping you off. The numbers never add up snd sales rep are so aggressive. Richard was patient, knowledgeable and did not push at all. He let us take out time and showed us all possible options. The numbers all add up snd there is no stress that you are being ripped off. Honda vehicles are great and the staff working there is the best. James from Finanace was another person that impressed me with his skills and communication. Kudos to Both Richard and James and other staff who make this happen everyday. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service

I saw Saldon in the Chinese newspaper ad as Chinese speaker, called him to set up appointment for test drive. Saldon understand our needs and honest with the pricing (while other dealerships I shopped before always started with higher price). Generally, just first visit and Saldon gave a fair trade-in value for my 2007 Odyssey, and good deal on the new 2019 Odyssey. Thanks for your service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Highly recommend Drew Holloway. He helped me with everything until i got my dream car . He was very knowledgeable and no pressure. everytime i need him he responded right away and he is very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Highly recommend Rich

Sounds cliche to say he is amazing but he is. Rich is very easy to deal with and knows his stuff. Went in looking for a new car for my mom and came out with exactly what she was looking for and then some. Rich totally went above and beyond to make sure we got what we wanted. We highly recommend him and the dealership to everyone we know and who stop to check out moms new wheels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.