Reviews
Zender Continues to Exceed Expectations!
Just before noon today my Ford Escape displayed a message indicating that a tail light bulb needed to be replaced. I phoned Zender and they said if I came in they could "pop in" a new bulb. I drove to Zender, paid $1.28 for a new bulb and a very nice, young man installed it. Very quick despite alot of other cars on site. No charge despite some effort to remove the cover, etc. Very friendly, helpful staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very kind and helpful
They were very kind and patient with me which I liked very much . They did every thing in their power to get everything I wanted in a vehicle and they did I was very impressed thanks guy
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Friendly service, no pressure.
I found the employees at Zender Ford to be approachable and helpful. Sukhi spent a lot of time helping me find a vehicle that would meet my needs. I am satisfied with the purchase price of the car I bought and what I received for my trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy purchase , Happy purchase.
From the very start I was made relaxed and comfortable all the while I was making the decision on which vehicle I would choose . Eldon Cook , Peter MacDonell and Orlena Mollins were very professional in their work ethic and it was nice to see a friendly atmosphere in the work place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience++++
This was my first time to buy a car on my own and I am not a young person! Lol . I was treated like a valued customer and like a family member. The salesperson I had was so accomodating even offered to drive the car to my house for a test drive. I ended up buying my used car which is just like new! I am so thrilled to have bought my car LOCALLY!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy with purchase
From the time I starting enquiring about buying my vehicle to the time I drove away a happy customer, with my vehicle the service and assistance I received from Sukhi, and the team was 1st class. Sukhi, listened to my needs and took time to help guide me to what I wanted. I was given a good choice of options but at all time I was allowed be in control of the purchase. I did not feel at any time pressured into selecting any particular vehicle or other products available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing a 2015 Ram Laramie
Eldon Cook was enjoyable to deal with and was able to find the perfect truck for me! He was very helpful in working to make sure everything was smooth and stress-free. I would strongly recommend him to anyone looking for a new or used vehicle. Thanks Eldon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and Efficient
Eldon, Sandra and Orlena were very approachable and efficiently aligned our family with the right vehicle to meet our needs. Minimum of fuss and gamesmanship was much appreciated. Danny and Dawn
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for letting us know about your experience with Eldon, Sandra & Orlena! We're pleased to hear that you got the best of service and the vehicle you wanted. We look forward to seeing you again in the future!
Good deal, hassle free
Did our research and Zender had the best deal for what we wanted, 2011 Expedition Max. Gave us the deal we wanted without hassle. Fair price for our trade. Very professional and courteous, and included perks like a new battery without us asking. Financier was helpful and not pushy on the warrantee side which was a nice change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! Enjoy your Expedition! We look forward to seeing you again in the future!
Service experiance
Not often do yo get excited about visiting a dealer ship for service needs,we had the pleasure of dealing with the service team at Zender Ford first for an oil change and a few weeks later for a minor warranty repair . With out a doubt the best experiance i have seen, these folks aren't just in the car business , there in the business of making sure the vehicle maintenance goes well ,with out a hitch . We are from Whitecourt and as we all know any body can sell a car or a truck then the ball is dropped in the service department not at Zender Ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your service experience! We're pleased to hear it went well without a hitch and we look forward to seeing you again in the future!
