Reviews
Awesome experience with a no rush to buy mentality!!
My wife and I went in late Saturday afternoon to browse and possibly look out trading in our old vehicle. Right from the beginning you could tell that Chris was a straight shooter, no rush, no xxxxxxxx kind of sale representative! He asked us what we were in the market for and never once tried to up sell us on anything just so he could make more profit. We ended up that day buying a 2015 ford edge. When we picked in up there were a few minor thing that were wrong (nothing that Chris over looked or anything) gave Chris a call and before I came back in which was like ten minutes later Chris and Brandon were already dealing with the issue and figured it out with in five to ten minutes. It was not my first time buying a new vehicle and HANDS DOWN he was the best car sales rep I have ever dealt with! HIGHLY recommended if anyone need a vehicle to go see my man Chris!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We're very pleased to hear that you got the best of service and got the vehicle you wanted! We try our best to make the experience the best as possible for the customer! We definitely look forward to seeing you again in the future! Enjoy your new Edge!
Going The Extra Mile
Just a few weeks ago I was looking to upgrade my F350 from 2013 to 2015. Cheryl was dedicated to finding the right truck for me no matter what the obstacles. Cheryl and Melanie both tried everything in their power and the deal was great. I opted not to buy a truck for other reasons but I wanted to let it be known that the customer service at this dealership is top notch. When I am ready for another vehicle I will purchase here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review about your experience with Zender Ford, We appreciate your business and definitely look forward to seeing you again in the future! Stop by anytime!
Good purchase without stress
I am a hard core Jeep owner. Grandpa has one, I have two (one for off-roading), wife has a Liberty and daughter has a Patriot. Looking to replace wife's vehicle and I was pleasantly surprised at the 2013 Ford Escape makeover. Zender had an excellent low mileage Kodiak brown Escape. I really like the memory feature. My wife is considerably shorter than me. The last time I used the Escape, I opened the door, pressed the memory button and watched the seats and mirrors re-adjust themselves. When I was done with the vehicle, I got out and pressed the wife's memory button and everything moved back for her. She especially likes the heated seats. I was very pleased with Zender's attention to details. I didn't notice some headlight trim that was missing, but they did and rectified it ASAP. Well done and Thank you Zender Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation! We appreciate you taking the time to let us know about your experience! We're so pleased to hear that you're happy with your escape! We definitely look forward to seeing you again in the future! Stop by anytime!
A great experience.
Eldon was more than helpful and knowledgeable in helping us find the right vehicle. Overall a great experience with Zender, would definitely recommend the Zender team to deal with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation! We try our best to make sure that the experience is as stress-free and enjoyable as possible for our customers! We're pleased to hear that you got the right vehicle for your needs and we definitely look forward to seeing you in the future!
Best service in the area.
Every one was very professional. Ashton was very knowledgeable and answered every question I had. He was very helpful and friendly. Ashton and Ryan were fast at getting back to me with any concern I had with the vehicle at the time of purchase. They addressed everything in the most professional manner they could. Orlena was very good at going over the bill of sale. She didn't leave anything out and explained everything to me I was unsure about. Great job to all three of you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation and for taking the time to write a review! We try our best to insure that our customer's needs are taken care of and that you get the best service possible! We're pleased that we were able to be apart of your buying experience! Stop by anytime!
Awesome Service!!
From the moment I walked in until the time I took delivery Cheryl treated me like we were old friends. She listen to what I wanted and took the time to find me the perfect F150. I appreciate her dedication. Cheryl was easy going, laid back, and a no pressure salesperson. I will definitely refer her service to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your experience with us and for the recommendation! We're happy to hear that you got the perfect F150 and the best of service! Stop by anytime!
Prepared to support the customer!!
The sales agent made me feel so special and important. Found us the right truck in a timely manner!! I sent a list of features that the truck had to have and the price rage that we had to be in and they met that and came through with completing the commercial inspection to top it off. with that we were able to use the truck immediately in our business!! Ashton and Ryan were so helpful and pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation! We're so pleased to hear that you got the best of service and all your needs were met! We definitely look forward to seeing you in the future! Stop by anytime!
The best truck so far
Always had fords my 72 86 2010 now 2014 The team got me into a truck i like great performance great sales staff . went extra mile for me. Im not a young man but i sure feel cool drivin my new fordgot a deal a hat and tee shirt i will recommend ford and zender to everyone gotta go drive my cool wheels bye bye.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that you love your cool wheels! Thank you for taking the time to let us know about your experience and for the recommendation. We appreciate it. Look forward to seeing you again in the future!
Great Service
Thank you Christian, for the excellent service on the purchase of my new Escape! I enjoyed dealing with you and the staff at Zender Ford, and I also thought it was fantastic how you treated my kids when we were there. Love my new truck!! Thanks again and I'll see you for my next purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your experience with Christian! We're so pleased to hear that you were taken care of and got you and your kids got the best of service! We're very big on family and want to make the experience the best as possible for you all! We look forward to seeing you again in the future! Stop by anytime!
Awesome service at Zender!
From the beginning, we felt no pressure, Ashton listened to what we wanted, we then met with Sandra and finished off our sale with Orlena. Overall the buying experience was excellent and would definitely recommend it to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We're pleased to hear that you got the vehicle you wanted with no pressure! We look forward to seeing you again in the future! Stop by anytime!
