Harris Kia

I bought a $4500.00 5 star extended warranty and was told it was refundable in case car is totalled and transferable. Do not buy! It's impossible for me to get my money back because of a blatant loophole and the dealership won't help at all. Look elsewhere.

Purchased a 2024 Kia Sportage last week from Harris Kia, trading in our 2021 Ford Escape. We dealt with sales consultant, Cameron Ruley. From the start of our correspondence online regarding the car to actually going to the dealership for a test drive and eventual purchase, we have nothing but good things to say about Cameron. We found him friendly and very knowledgeable about the vehicle and extremely patient with all the questions we had for him. The general manager, Zach Smith, is also a big plus for this dealership. Working with Cameron and Zach, we came to a quick agreement on the trade in value of our Escape and the final price for the whole transaction. I would not hesitate to give 5 stars to Harris Kia and a particular shoutout to Cameron and Zach. We will definitely refer Harris Kia to friends and family. Reid & Susan Gurney

It was a great pleasure meeting in person salesman Jon Wong. Dealing with him resulted in getting a vehicle better suited for my needs and requirements. Concerns and questions were addressed in a patient, concise matter with no pressure applied towards an eventual purchase agreement. Jon Wong is a credit to his profession and to Harris Kia Nanaimo. I look forward to returning to this dealership in the near future.

Michelle is a kind helpful person. She always goes the extra mile for her customers. I always look forward to seeing her when I go in for a service.

Excellent sales and service! Julien and Jamie rock! Prompt courteous service above and beyond! Quit and thorough service.

We purchased Seltos 2026 on the 18th of April. Our salesman was Nick Belenger. Could not have asked for a better salesman. Was very knowledgeable friendly and was not pushy. felt comfortable with him and highly recommend him with anyone. great job Nick!!!

Fardin Hasan at Harris Kia Nanaimo provided outstanding service during our recent visit. New to the role, he demonstrated impressive knowledge and a customer-focused approach. His friendly demeanor and willingness to help were appreciated. Though we purchased elsewhere, Fardin's service deserves recognition.

We left without our paperwork which is also on me excited for my new car.. but been asking over and over again for paperwork and getting the run around!! I live out of town! seriously how hard is it to send alllllll the paperwork 🙄 they just don’t care after the sale!!!!!

They come off good but once u read fine lines. Id never worked with them knowing how how bad customer service is. I spoke to a uppet management in office. I wanted a 2nd car but ill go elsewhere. Vsa is in contact emails have begun to show paperwork and evidence

Some things were good, some aspects of service were good, but I would not go back to this location at this time