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Paul Sadlon Motors Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (379 reviews)
2022 consumer dealer award
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2022 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Sadlon Motors Inc from DealerRater.

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Zach was amazing. Very helpful and knowledgeable....

Zach was amazing. Very helpful and knowledgeable. Listened to what I wanted and found it for me. Ryan also chipped in to assist me. Great team work. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Joe Stellato is a very friendly salesman. He is a...

Joe Stellato is a very friendly salesman. He is a definite asset to the company. He was very knowledgeable of the vehicles, features, packages and programs that were available. He spent a good amount of time helping me find the right vehicle for me and for the right price. He was very helpful from the moment I walked into the dealership until the day I left the dealership with my new car. He was awesome! I would highly recommend him to any of my friends and family who are looking for a vehicle. He went above and beyond to ensure I was happy throughout the whole process of the purchase of my vehicle. Remarkable service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is my first Cadillac purchase. I received a friendly...

This is my first Cadillac purchase. I received a friendly greeting from Owen Ferguson when I stopped to view some vehicles on the lot. I had an appointment to attend and could not spend much time on the lot. We agreed for a Follow up. Owen has very good product knowledge and a good listener. He is very patient with our questions and we never felt pushed or rushed to make a decision. I'm sure his quiet and friendly demeanor also contributed to our satisfaction. Owen made us feel comfortable and looked after our needs and comfort while at the dealership. We felt our speedy negotiation resulted in a fair and honest Deal. No surprises! We look forward to continuing our business at Paul Sadlon Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Glen was great to deal with, helpful and personable, he...

Glen was great to deal with, helpful and personable, he made purchasing a new vehicle relaxing and not pressured which is very important when you are looking for a new vehicle, I will recommend him to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I want to personally thank Karen (Service Advisor)and her...

I want to personally thank Karen (Service Advisor)and her customer service and professionalism during my issues with my car. I had experienced issues around my tailgate and she looked after issues including the second trip to service with the same problem. You have a dedicated employee with experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Brenda in service is great! She calls and keeps me...

Brenda in service is great! She calls and keeps me updated on my car. 5 stars for Brenda!!! She also part needed in on a good time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service.Loved the pick up and delivery. You...

Excellent service. Loved the pick up and delivery. You should keep that. Always a pleasure to do business with and my brakes work great now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Todd made the purchase of our new vehicle easy and he was...

Todd made the purchase of our new vehicle easy and he was great to deal with. He was very quick with responses and had a great work ethic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We are very happy with the great customer service we...

We are very happy with the great customer service we received from Nick and Andrew. We support buying local and from a family business! Cheers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Owen was great to deal with. He ordered my new gmc truck...

Owen was great to deal with. He ordered my new gmc truck and keep me updated on how it was going. When it arrived he explained how everything works. Great person to deal with thanks for everything Owen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.