Reviews
Seem to do decent work. Find some services significantly...
Seem to do decent work. Find some services significantly overpriced. Good team. Not so sure about their policies / procedures. Need to work on a few things to improve my rating.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Always get any major work done there. Usually able to get...
Always get any major work done there. Usually able to get in pretty quick. Wish they had an express lane!! Great location to get to. Everyone seems to like working there and are pleasant
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My recent service appt was handled very well and...
My recent service appt was handled very well and professionally by Precision Staff ( Jack in parts who provided tires estimate, Jared B, who skilfully managed service performance, Dusty’s warm friendly adhoc conversation updating me on new model features and opportunities, friendly welcoming receptionist, and service desk young lady who arranged loaner Kona vehicle and not to forget the key efforts of the service technicians who performed the service work and washed the vehicle on completion. They all demonstrated friendly active listening skills, patience and timely response and actions to my comments and requests. Very consistent good friendly customer service was provided by everyone I interacted with at Precision Hyundai ... They worked as an effective engaged team which is greatly appreciated in these uncertain COVID times by dealership clients old and new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were very happy with the service that we received from...
We were very happy with the service that we received from Kirsten Powell. She was competent, friendly and willingness to help with your needs. We were very satisfied overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with the support I received while...
I was very pleased with the support I received while getting my vehicle repaired! I will continue to shop for vehicles and get my service done at Precision Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was pleasantly surprised to find my vehicle super...
I was pleasantly surprised to find my vehicle super cleaned after taking my car in to fix a flat tire. Thanks for going above expectations!!! Not only did they clean my car but they fixed my car problems pretty fast!!! Thanks Precision!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, helpful and kind.
Employees were very professional, they helped me eventhoung I called long-distance to inquire about car and when I actually met them. Karim and financial officer, Paige, are gems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience overall Had an oil change and brake...
Good experience overall Had an oil change and brake fluid change No info given on brake pads No info on air cleaners or need to change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly sales force
I had pretty much made up my mind buying a Palisade by researching it on the internet but wanted to test drive it before purchasing it. Karim was very accommodating with this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales and Service Experience
The salesperson, Dusty was extremely knowledgeable. We were not rushed. He was not pushy. There was no haggling. He took the time to answer our questions. Once we decided to purchase, he went over all the options. He also showed us all the parts and workings of the car. The finance person, Paige got all our insurance and registration transferred. Everything was ready when we picked up our new vehicle. The service department was great. We booked an appointment to get our block heater installed. The car was taken on time and was ready when promised. A free car wash and detail are included with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
