Precision Hyundai

I took my car in for its semiannual service. They did a great job and my car was returned washed and with a light cleaning on the inside. I’m very pleased with their work.

Service was great - I also had my vehicle detailed which I have done in the past but this time the quality of work was poor. For the price I was charged I will probably go elsewhere . I am a repeat customer because of the customer service.

We just took delivery of a Tuscon Ultimate demo this past week, and want to express our appreciation for the excellent sales support we received from our salesman Daniel Beck. We previously had only been familiar with their Service Department, who have serviced our 2015 Sonata, which we purchased elsewhere, and found them to be very efficient and friendly. My husband and I had discussed the idea of looking into and SUV, and while waiting in their lobby for a warranty software update he noticed a sign showing several New, and Demo 2018 and 2019 Tucson's. Not familiar with the vehicle he approached Daniel, who he felt did and great job in walking him through it and explaining technically the merits and strengths of the Tucson. We selected one of the demo vehicles a few days later and got what we felt was a fair deal. Just to mention that we also checked out the Tucson opportunities at another dealerships before doing this deal. Special thanks as well to their Sales Manager Matt, and to Ed in their Finance Dept., who were also very nice and pleasant to deal with. This vehicle had a few scuff marks on the tail bumper and a dint inside one of the door frames from a seat belt, which they had professionally repaired. Thanks guys! Job Well Done.

I had my 2015 Hyundai Genesis serviced at Precision Hyundai this past week. It was another great and worry free experience. All went extremely well from the time I made the appointment with Chanthoeun, dropped the car off with Service Adviser Jared, to the time I picked up the car from Alyssa. Chanthoeun, Jared, and Alyssa were helpful, knowledgeable, and well informed. Technician Chris, as always, did a fabulous job in servicing the car, it runs like a charm. Thanks to Sean and Andrew as well - keep up the good work gentlemen.

Very friendly and efficient staff, good customer service. The only reason I have left off I star is my beef about the phone access to the Service Dept. The greeting seems to focus more on telling you how wonderful Precision Hyundai is rather than being fit for purpose. If no-one at the service desk can pick up, perhaps have a voicemail option rather than being sent back to reception again. This is annoying and time consuming. I have mentioned this to the Head of Service Dept and after warmly expressed concern about my experience I look forward to the suggestion being implemented or another solution found.

Our family has purchased several Elantras from Precision Hyundai over the years. We have always been impressed by the excellent service we have received. We have purchased each vehicle from Dusty And will do so again in the future

Had ,my vehicle to dealership for a recall recently. The people were very friendly, helpful and the car was done sooner than I expected. The care was was a really nice touch...thank you. It was a very positive experience. The tony negative is the difficulty making an appointment. You leave a message and the call back usually comes when you are driving somewhere or left your shine somewhere. (I was unable to make the appt online for some reason.)

We have regularly had very good experience with this dealership. Staff are friendly and helpful. We are enjoying our 2015 Santa Fe and keep up our regular service. Tire storage is a big space saver for us as we have no garage. We recommend this dealership.

Dealing with Sean Robinson,Chantin and Jared Blackmore was fantastic. Frankly I could not believe how efficient the whole exercise was and to cap it all a super Car Wash. Thank you everyone you were amazing

I was disgusted...my sales person tried to make me see the vehicles HE thought were best for me. THen he only wanted me to test drive the vehicle for a five minute drive around the block. THe manager tried intimidation techniques....I said I would come back and make an offer if I was interested in one of the vehicles...he said no ...that he would sit down with me and decide on the best price for the vehicle. He even said ..this isn,t a museum of vehicles...whatever that was supposed to mean...all came down to one basic fact...HE WOULD NEVER HAVE SPOKEN TO A MAN THE WAY HE SPOKE TO ME. SO BE AWARE LADIES! I didn't speak to the new sales staff so I don't know whether they treat women differently or not. THe salesman I dealt with had been there a few weeks so I can forgive him for not knowing much about selling cars. And not knowing a lot about what he was selling. He was patient and, in the end , let me decide which vehicles I wanted to see......but he obviously wasn't keen on allowing me to test drive both the ultimate and the lower end models. HOw is anyone supposed to make a decision without actually testing out the various additional features available and the different sized engines as well. THey gave in to me but the battle to be able to properly checkout what was available was stupid. ALso with the managers attitude I obviously would not get the best trade in for my vehicle or the best price on what I was buying....so I will go to another dealer who treats me with equal respect and values me as a customer.