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Island Ford

(1,192 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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As usual...fun and professional.

Once again, Dave made our buying experience painless and fun. Dave was patient and helpful as we test drove numerous vehicles. Once we decided that the Ford Fusion was the car we wanted, Dave made things happen professionally and smoothly. The delivery experience was top notch. Edie Lange in the business office was also very professional and most helpful. A great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Beautiful New Ford Escape

I was so pleased to pick up my wonderful new Ford Escape from Island Ford on the weekend. My fabulous salesman, Dave Faithfull, was waiting for me with a big purple bow on the car. Dave has been a great help in putting me into this car and spending time with me to make sure I am familiar with all of the features. I have no doubt that there will also be great after sales service, when I am ready for maintenance check and work to be done. Dave truly exemplifies "good service" and all that it encompasses. If you need a great new car and even greater service, head on in to Island Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fords are Fatastic and so are the people who work there!

First time buyer!!!!!! My first time buying a vehicle was an experience I will probably never forget. The individuals I dealt with were upmost friendly and determined to work with me on buying my new car. Extremeley happy with my Fiesta and the people who made it possible : ) Thank you to you all!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

We were very happy dealing with Sandra - she was very helpful and supportive as we went through the process of purchasing our new F-150 truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best customer service!

From the minute I walked in to the dealership everyone was very welcoming and helpful. There is a nice atmosphere of friendliness and a relaxed sales attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exciting experience!

I am very excited to be driving my Ford Escape. it is is the first large car i have felt comfortable with. Sandra was very helpful and knowledgable in helping me choose this car . this is the second car we have bought from island Ford and we very happy to deal with Sandra again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful customer service - Dave Faithful

Had a lovely time being served by Dave Faithful - he was friendly and direct, and gave me great support and service, spending time with me on his vacation, and ensuring I was happy with the vehicle I ended up choosing. He also helped me find the best value for me. I so appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thanks to Devon "The Dealmaker" Wilson

Devon Wilson thanks again for making our F150 purchase as stress free as possible. Yes, finally an easy going yet very knowledgeable sales member without that pressure. We are very happy with our truck and very thankful for the follow up service and calls from Devon. I have purchased many vehicles over the years and I will say that Devon was such a pleasure to work with. If you are in the market for a new vehicle give Devon a try...he is a nice guy...don't be shy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

Ivan went out of his way to help my husband surprise me with a car in my driveway with a a giant ribbon on it. I am very happy with my new 2016 Ford Focus hatchback, it's great on gas. Months later whenever I have a problem or just need help syncing my phone to my car or how to put washer fluid in it l am comfortable with just stopping by the dealership with my question s and Ivan has always been happy to help. I would highly recommend him to anyone wanting personalized service when purchasing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Devon Wilson has been excellent

We recently leased a truck from Island Ford and had a great experience. Devon Wilson has been fantastic to work with, and has been responsive to our questions and requests both before and after the transaction. Overall, the Island Ford team worked harder than the other dealers to understand what we were looking for and find the truck and the terms that was right for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.