Reviews
I have BMW 335d 2010 , I had complete brake replacement
I have BMW 335d 2010 , I had complete brake replacement done few month ago, since then I had been back to service department 7th times already, car vibrates or noise upon brake, the change rotors tow times already, last time they kept car for three days , chamfered edges of pads noise was gone, now vibration is back. I am not sure what I have to do now ask for refund and go to diffrent bmw service dept
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the ongoing issues with your brakes. This certainly doesn't reflect the quality of service we aim for, and I understand how frustrating this must be. Please reach out directly so we can discuss a resolution that works for you. Thank you, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com
Thank you for your feedback. We understand your frustration. Please contact me directly to discuss your concerns and find a resolution. Best, Mac Shen - General Manager - mshen@bmwmarkham.com
I have tried 7th times already, I think best solution now is refund money I paid for service, I am going to try different BMW dealer, I do have more or less second opinion about problem parts are defective or substandard
Dealership prides itself in quality in the sales and
Dealership prides itself in quality in the sales and service of all of the BMW products on offer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for your kind words! We’re delighted to hear that you recognize the quality we strive to provide in both sales and service at BMW Markham. We appreciate your support and look forward to continuing to serve you in the future!
Michelle is an exceptional sales representative, one of
Michelle is an exceptional sales representative, one of the best I've ever dealt with. This is my 3rd car from her. I'm thoroughly impressed by her timely responses and willingness to address all of my inquiries. I am an extremely satisfied customer! Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re delighted to hear that Michelle has been such an exceptional sales representative and that this is your third car with her. It’s great to know her timely responses and willingness to address all your inquiries have left you thoroughly satisfied. We appreciate your continued support and look forward to assisting you again at BMW Markham!
Hope the customer service answers more details, in order
Hope the customer service answers more details, in order to understand what service is how important for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! At BMW Markham, we strive to provide detailed and comprehensive customer service. We'll work on ensuring all your questions are thoroughly answered in the future.
good location ，good sales person，hope everything will be
good location ，good sales person，hope everything will be fine during the 4 years. Will recommend to my friends.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear that our location and sales team at BMW Markham met your expectations. We appreciate the recommendation and look forward to serving you over the next four years!
Michelle is very customer service-oriented.
Michelle is very customer service-oriented. She assisted me in selecting a car that met all my needs! Excellent service, I highly recommend her to my friends and family. It was a seamless and smooth shopping experience! Always a pleasure dealing with her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
FrankyBMW, we're delighted to hear that Michelle provided you with excellent service at BMW Markham. Thanks for recommending us and sharing your positive experience!
Very friendly, cooperative and help full.
Very friendly, cooperative and help full. Made us feel very comfortable. It was pleasure to deal with Markham dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Malik, for your kind words! We're thrilled to hear that you found our team at BMW Markham friendly, cooperative, and helpful. We're glad you felt comfortable during your visit, and it was a pleasure to assist you. We look forward to serving you again in the future!
So professional and very friendly im so happy working
So professional and very friendly im so happy working with piruot mohammadi he is kind and greatly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mohsen, for your glowing review! We're delighted to hear that Pirout Mohammadi provided you with professional and friendly service. Your satisfaction is our priority, and we're glad to have made your experience a positive one. We look forward to working with you again at BMW Markham!
Friendly and welcoming.
Friendly and welcoming. mmmmm mmmmmm mmmmm mm mm mm mm xxx xx xx xx xx
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Yusuf! It is great to hear that you found our team at BMW Markham friendly and welcoming. Providing a positive and welcoming experience is important to us, and we're glad we could make your visit enjoyable. We appreciate your support and hope to see you again soon!
Very good service, very professional and very fast.
Very good service, very professional and very fast.The teamwork was great and I thank them for that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Lyang! We're thrilled to hear that you had a very good experience with our team at BMW Markham. It's wonderful to know that you found our service very professional, fast, and backed by great teamwork. Your appreciation means a lot to us, and we look forward to continuing to serve you with excellence in the future!