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BMW Markham

(594 reviews)
2013 national dealer award
View 8 awards
2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Markham from DealerRater.

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good location ,good sales person,hope everything will be

good location ,good sales person,hope everything will be fine during the 4 years. Will recommend to my friends.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad to hear that our location and sales team at BMW Markham met your expectations. We appreciate the recommendation and look forward to serving you over the next four years!

Michelle is very customer service-oriented.

Michelle is very customer service-oriented. She assisted me in selecting a car that met all my needs! Excellent service, I highly recommend her to my friends and family. It was a seamless and smooth shopping experience! Always a pleasure dealing with her!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

FrankyBMW, we're delighted to hear that Michelle provided you with excellent service at BMW Markham. Thanks for recommending us and sharing your positive experience!

Very friendly, cooperative and help full.

Very friendly, cooperative and help full. Made us feel very comfortable. It was pleasure to deal with Markham dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Malik, for your kind words! We're thrilled to hear that you found our team at BMW Markham friendly, cooperative, and helpful. We're glad you felt comfortable during your visit, and it was a pleasure to assist you. We look forward to serving you again in the future!

So professional and very friendly im so happy working

So professional and very friendly im so happy working with piruot mohammadi he is kind and greatly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mohsen, for your glowing review! We're delighted to hear that Pirout Mohammadi provided you with professional and friendly service. Your satisfaction is our priority, and we're glad to have made your experience a positive one. We look forward to working with you again at BMW Markham!

Very good service, very professional and very fast.

Very good service, very professional and very fast.The teamwork was great and I thank them for that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Lyang! We're thrilled to hear that you had a very good experience with our team at BMW Markham. It's wonderful to know that you found our service very professional, fast, and backed by great teamwork. Your appreciation means a lot to us, and we look forward to continuing to serve you with excellence in the future!

Friendly and welcoming.

Friendly and welcoming. mmmmm mmmmmm mmmmm mm mm mm mm xxx xx xx xx xx

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Yusuf! It is great to hear that you found our team at BMW Markham friendly and welcoming. Providing a positive and welcoming experience is important to us, and we're glad we could make your visit enjoyable. We appreciate your support and hope to see you again soon!

When I came the BMO Markham, they gave me Very good

When I came the BMO Markham, they gave me Very good service and Mandarin service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience at BMW Markham! Providing excellent service and accommodating Mandarin service is something we take great pride in. Thank you for sharing your feedback with us. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!

The service of BMW Markham is very good and sales Nick

The service of BMW Markham is very good and sales Nick Zhang is very helpful.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Chris, thank you for your kind words! We're delighted to hear that you had a positive experience with us at BMW Markham. Providing excellent service is our priority, and we're glad Nick was able to assist you effectively. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support!

Professional and respectful experience was very pleasant.

Professional and respectful experience was very pleasant. Will definitely recommend to friends family and colleagues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Ermanno, Thank you for the 5-stars! We appreciate the kind recommendation and look forward to working with you again in the future at BMW Markham!

Need to improve handling customer satisfaction.

Need to improve handling customer satisfaction. Customer’s time is very important. Some of the customers are working people, they need to spend their time to bring their vehicle to service on their working time. Shuttle or über them fast is very important. I believe that will give so much satisfaction and convenience to them.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jay, we appreciate your feedback and understand the importance of timely service. We're always looking for ways to improve our customer experience and will certainly take your comments into consideration. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com