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Mark Allen Buick GMC

(295 reviews)
Visit Mark Allen Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–12:00pm
Sunday Closed Closed
New (918) 528-4724 (918) 528-4724
Used (918) 609-9236 (918) 609-9236
Service (918) 528-4427 (918) 528-4427

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Allen Buick GMC from DealerRater.

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Excellent service in a timely manner.

Excellent service in a timely manner. I’m grateful for Mark Allen and what he stands for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great job -- very professional and great communication.

great job -- very professional and great communication. Clean area. Receptionist was friendly and so was the salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always a great experience when I take my car to Mark

Always a great experience when I take my car to Mark Allen. Tech and service center employees are knowledgeable and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service, oil change, tire rotation, and fuel filter

Great service, oil change, tire rotation, and fuel filter replaced. In and out in quick time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The total experience of all departments has been fun and

The total experience of all departments has been fun and enjoyable and very friendly to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When I called to make the appointment for an oil change,

When I called to make the appointment for an oil change, I had several other small things to ask about. The person asking the questions was very polite and asked good detailed questions. When I came to pick up the truck they went over every thing from my list and explained how each item was resolved. I really liked that. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our entire experience was very good.

Our entire experience was very good. Gary was a patient and knowledgeable salesman. Everyone at the dealership was very pleasant.😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Quick service, clean waiting area.

Quick service, clean waiting area. I do wish they vacuumed and washed my car like they did in Plano.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We have bought many new cars over the years and this was

We have bought many new cars over the years and this was by far the absolute best car buying experience we have ever had! We were totally blown away by every person we worked with. We know where we will be going for our next car. Mark Allen Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I didn’t realize car shopping could be a fun experience

I didn’t realize car shopping could be a fun experience until I visited the Mark Allen dealership in Collinsville. Everyone we dealt with was fantastic. We laughed, high fived, and felt welcome not just another customer. We will absolutely go back for our next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.