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Tom Bush Mazda

(60 reviews)

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service as I Want it

Good service on my 2016 Mazda CX-5. All items were fully explained including some due for future service. No pressure, just fair pricing and efficient service work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, we are happy to hear that our team delivered such informative, pressure-free service! Given your positive feedback, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you further, please don't hesitate to reach out. Thank you, Ken Milhorn - General Manager - (904) 371-4710

I elt very insulted by the Low offer they gave me

They quoted me a ridiculous low offer on my acura TLX was an insult was ready to buy the 2019 Mazda grand touring but that made me not trust this place

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Lori, I'm very sorry to hear about the frustration you experienced during your recent visit. I'm happy to discuss this with you if you'd consider giving me a call? Thank you, Elizabeth Treible - New Car Manager - (904) 371-4311

One stop shopping, left beyond satisfied!

Stop by Tom Bush Mazda just to test drive a new Miata. Thanks to Sierra and Liz, I left owning a Miata. They made my wife and I a top priority. Sierra listen to my wife’s requirement, and she made it a reality. I would definitely recommend Tom Bush Mazda to anyone who wants to leave a dealership completely satisfied. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Experience with Anthony Smitty Smith

From the moment we stepped into the dealership, we were cordially welcomed, treated with courtesy and understanding, our needs were treated with highest priority and the sales person - Smitty Smith, who is very knowledgeable did everything possible to satisfy our needs with great customer skills and attention to every detail. Smitty was perfect and I heartly recommend him and the dealership, if you need to purchase a car - Smitty is the right contact. Thanks for the ideal car and for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steve Garcia was great at Tom Bush Mazda

Steve Garcia was great! I highly recommend him and Tom Bush Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steve Garcia was great!

Steve Garcia sold me my first car! He was very friendly and professional. I had a wonderful experience. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mazda CX-5

I'm in the beginning stages of looking for a car I stopped by was greeted by Steve Garcia who gave me a lot of very good information thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for shopping with us and for sharing your experience with Steve Garcia. We look forward to assisting you again in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

15 VW BEETLE

I cannot speak highly enough of the customer service I received from Steve Garcia at Tom Bush family dealership. a true salesman there was never any pressure or games, he answered all my questions very pleased with the customer service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Ronald on your new Beetle! Thank you for your business and for sharing your purchase experience with Steve Garcia. We look forward to maintaining your vehicle in the future (don't forget your first oil change is on us). Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

2012 EOS

We had a great buying experience with Steve Garcia at Tom bush. He was very friendly and professional and not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Yvette on your new EOS! Thank you for your business and for sharing your purchase experience with Steve. We look forward to maintaining your VW in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

Volkswagon

Thank you for the professional and friendly service I received during my recent visit. I will recommend Steve Garcia to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Rosario for your business and for sharing your experience with Steve. We look forward to maintaining your vehicle in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush