The reviews and testimonials really can't express how truly easy and convenient this is. We have 3 kids and most of the dealers in our area are at least... 2 hours away. That's at least a 4 hour round trip not to mention the hours and hours spent in the dealership dealing with that stress and headache. Not having to deal with the back and forth and time wasted on top of knowing ahead of time what you will be offered for your trade was huge. There's nothing more frustrating than going to a dealer and having them offer you so much less than you were hoping to get on your trade. We received instant responses with the Live Chat that answered all of our questions before and during the process. After we picked our vehicle and made the deposit the ball was rolling instantly and we had someone keeping us updated the entire time. The fact that the deposit to reserve the car was 100% refundable if you change your mind and the 5 day return window made it an absolute no brainer. We would do it again in a heartbeat and have ZERO complaints. Car buying perfection.