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Poor service in every category; I should have known something was wrong, when I arrived. Just did not resembled a car lot. It was awkward.
I looked around for several weeks at many used car dealers, the cars at Dallas Drive were cleaner and in better shape than most dealers. The facility... was nice and clean. Adam was very helpful and knowledgeable. Car was not ready when we went to pick it up because they were still getting it ready, they had only had it 2 days, so he brought the car to me the next day, drove 30 miles. Car was clean, detailed and touched up. 2 year maintenance plan and 3 month warranty are hard to beat for used car dealers. I recommend working with Adam when looking for your next used car. If he doesn't have what you want, he will try to find it for you.
Found my newest user car on Cars.com. Dealing with Dallas Drive was a pleasure, was very accommodating. Out of the way place, but worth getting to. Excellent... service from Ray and Adam, highly recommend them!
All the cars were crashed and nothing like the pictures, they were all being used as personal cars for employees and dirty with trash all over.
Had an easy time dealing with Dallas Drive. Found the vehicle we have been searching for! Adam was awesome and extremely responsive. They were willing... to negotiate and fix miscellaneous things. Will definitely use for future vehicle purchases and recommend to others.
Adam was nice, offfer for my vehicles was a joke. Went to another dealer same day and got $6500 more for said vehicles. Outside of building was rough... as well.
I’ve bought many vehicles in my past but I never had such a great experience like this. Lawand and the finance director Adam took great care of me. I got... the Porsche I wanted, warranty I wanted, and most definetly the price was more than fair. Lower interest rate then what Park Place Porsche offered me. Thank you guys so much!!
I left a deposit of $3000 on 5/15/18 at Dallas Drive with the intention to purchase a truck. The truck broke down on the test drive and Doug Patterson... claimed that I had to purchase that truck. Doug and his team of xxxxx then began a campaign to taunt, tease, provoke, harass and threaten me all summer. The truck was advertised on the web as a clean title, a specific price, approx. milage and no repair issues. In reality, the truck was clearly a lemon, with excessive hail damage, numerous repair issues, higher milage and of course, price. I have recently won a default judgement, as criminals rarely show up for court. This is a typical fly-by-night company using bait and switch tactics and taking the "let me talk to the owner" game way too far. They also refused to return my bank information upon request. These men are disgusting pigs that have no right to do business.
Purchasing a car from Dallas Drive was the easiest and most relaxing purchase I've made. I was interested in the 2015 435i BMW they had in stock. I emailed... them and got a response back the very next morning! Lawand was very helpful and filled me in on everything regarding the car. When I came to see the car, I realized the driver side mirror needed to be replaced. Lawand said that he will order one and replace it for me. The car also notified that an oil change was needed as well and he took care of that as well. The process was so fast and easy and after all the paperwork, they brought me my car which was freshly detailed and washed. A few days after my purchase, I got a follow up call from Lawand and was asked if everything was okay and if I was loving my new car. He then mentioned that my driver side mirror came in and he was ready to change it out for me! He kept his word and all the promises he made to me. Everything was done so professional and quickly with no stress whatsoever. I will definitely recommend Dallas Drive to all my family and friends!
In inquiring about a car I saw on the dealer site, Dennis called me back in a very timely manner. Not only was he knowledgeable about the car, but also... assured me of the services performed on the vehicle. In the event the car was not what I wanted overall, he would work until the vehicle of my liking was found. This is quality service any customer would like.