Reviews
Rowan Heard was a fabulous, knowledgeable, and friendly sales person, a true asset representing McGovern Subaru. Dealership building was impressive, clean and well organized. Loved the Doggie Waiting Room!!
Rowan Heard was a fabulous, knowledgeable, and friendly sales person, a true asset representing McGovern Subaru. Dealership building was impressive, clean and well organized. Loved the Doggie Waiting Room!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lori, thank you for sharing your wonderful review of Rowan and the rest of our team! We appreciate your business and hope to see you again at McGovern Subaru. Safe travels!
I have been a Subaru fan for close to a decade. I have had 3 so far, Forester Sport, Outback Onyx XT, and now my new baby Limited XT. I have always gone to McGovern Subaru Portsmouth and feel like family the second I walk in the door. My pups are favorites, too, and we spend time in the pup room during oil changes. Shootout to Phil and his excellent sales efforts. Never felt rushed and good conversation was had.
I have been a Subaru fan for close to a decade. I have had 3 so far, Forester Sport, Outback Onyx XT, and now my new baby Limited XT. I have always gone to McGovern Subaru Portsmouth and feel like family the second I walk in the door. My pups are favorites, too, and we spend time in the pup room during oil changes. Shootout to Phil and his excellent sales efforts. Never felt rushed and good conversation was had.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Amelia, we’re delighted to have you as part of our family here at McGovern Subaru Portsmouth! It’s fantastic to hear you’ve had such positive experiences with Phil. We look forward to welcoming you and your pups back any time.
This dealership is well set up, has good stock, and everyone is very nice/helpful.
This dealership is well set up, has good stock, and everyone is very nice/helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's easy to be so friendly when we have such great customers like you, Jessica! Thank you for taking the time to show your support for McGovern Subaru.
Thanks for making it so comfortable to buy my new car. I love the way Cam took the time to teach me about the features my car had. He was very knowledgeable and very patient. I also appreciate the follow up phone calls to be sure everything was going smoothly and to check if I had any questions.
Thanks for making it so comfortable to buy my new car. I love the way Cam took the time to teach me about the features my car had. He was very knowledgeable and very patient. I also appreciate the follow up phone calls to be sure everything was going smoothly and to check if I had any questions.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review, and congratulations on your new car! We are thrilled to hear that Cam made your experience so smooth. We wish you safe travels in your new ride!
Youssef was not only fun to talk to, but he made the whole buying process infinitely more pleasant.
Youssef was not only fun to talk to, but he made the whole buying process infinitely more pleasant.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words about Youssef's service! We're glad your car-buying process at McGovern Subaru was a success, and we hope you enjoy the ride!
My husband and I had a wonderful experience at McGovern dealership in NH. Rowan did an excellent job explaining all the high-end features of the Subaru Forester which we ended up purchasing. He went out of his way to answer any questions we had. The price was fair and reasonable for a brand new car. The other employees onsite were also very pleasant and made us feel right at home. Thank you Rowan and McGovern.
My husband and I had a wonderful experience at McGovern dealership in NH. Rowan did an excellent job explaining all the high-end features of the Subaru Forester which we ended up purchasing. He went out of his way to answer any questions we had. The price was fair and reasonable for a brand new car. The other employees onsite were also very pleasant and made us feel right at home. Thank you Rowan and McGovern.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing McGovern Subaru and for sharing your feedback about Rowan! We wish you safe travels in your new Subaru Forester!
Good salesman, however condition of car was deceptive. Told brakes were 7 out of ten. After one week and 100 miles brakes were acting up. When brought back to dealer, was told brakes were 5 out of ten and rotors warped…$800+ repair. Deceptive sales! Buyer Beware!
Good salesman, however condition of car was deceptive. Told brakes were 7 out of ten. After one week and 100 miles brakes were acting up. When brought back to dealer, was told brakes were 5 out of ten and rotors warped…$800+ repair. Deceptive sales! Buyer Beware!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
i got a 2024 subaru crosstrek here and it was my first time getting a car on my own and everyone was very nice and transparent! a lot of the time with buying a car I feel like people are trying to scam and make me pay the most amount possible, and I felt like everyone here was trying to help me and I was able to get a price in my range. Also it was not complicated and I went in at 9am and had a car by 2pm! Cheryl was great
i got a 2024 subaru crosstrek here and it was my first time getting a car on my own and everyone was very nice and transparent! a lot of the time with buying a car I feel like people are trying to scam and make me pay the most amount possible, and I felt like everyone here was trying to help me and I was able to get a price in my range. Also it was not complicated and I went in at 9am and had a car by 2pm! Cheryl was great
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Haley, your feedback made our day! We're so glad you felt comfortable and supported throughout the car-buying process here at McGovern Subaru. Congratulations on your 2024 Subaru Crosstrek! Safe travels.
Annelise was helpful, patient, friendly and answered all my questions. There was a discrepancy in the car’s mileage as listed in the car’s description and the actual odometer mileage. (Otherwise I would have rated the dealership 5 stars). I raised this concern to Annelise and Kyle and ultimately it was addressed to my satisfaction in the final negotiated price and financing. Throughout my experience with Annelise, Kyle and Nate I felt listened to and respected.
Annelise was helpful, patient, friendly and answered all my questions. There was a discrepancy in the car’s mileage as listed in the car’s description and the actual odometer mileage. (Otherwise I would have rated the dealership 5 stars). I raised this concern to Annelise and Kyle and ultimately it was addressed to my satisfaction in the final negotiated price and financing. Throughout my experience with Annelise, Kyle and Nate I felt listened to and respected.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing McGovern Subaru and for sharing your experience with our team! We apologize for the initial discrepancy, but we’re glad it was resolved smoothly. We hope to see you again down the road! Safe travels, Len!
It was a great,experience working with Michael at Mcgovern Subaru. Everything was handled professionally .
It was a great,experience working with Michael at Mcgovern Subaru. Everything was handled professionally .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you had a great experience with Michael and our team at McGovern Subaru. Thank you for your business and kind words!