Capitaland Subaru

BUYER BEWARE Lemon alert Recently I purchased a wrx under the stipulation it would be a certified pre owned. Throughout the buying process I am told about 5 times the cpo papers are done just at another persons desk. The runaround continues while I play musical chairs. They finally give them to me as were walking out and I ask again. Me not being an a Subaru employee I'm not familiar the the cpo process and am at the mercy of the dealerships honesty. 3 days after purchase my car is popping out of gear consistently. So I'm reviewing my paperwork to see what could of not been checklisted to determine the problem. I notice many things not checked and I was never given my car fax, a chance to review my checklist with the manager, and my application for coverage. There's no denying this they are facts and i have the proof to validate this. It took a month for them to produce my gold plus warranty and that was only after i had corporate calling them to confirm. Which im not even sure how they processed because the paperwork was never completed. I would go to the finance office and would be told I had a warranty. Then walk across the hall to service where they told me I dont. All the while I'm not under a warranty so they wont do any work. After bringing my car to service about 4 times for this problem they keep telling me nothing's wrong. Even once I had a cel light on. To which they told me there was too many codes to fix, so they just reset my obd codes. At this point i decide to try a new dealership so I bring it to a new place. When the new tech opens the transmission hes startled to find it has cvt fluid in it......I have a flashback of the service girl telling me my car was a cvt. I corrected her as it's clearly a manual. I thought it was a clerical error I had no idea the complications it was causing. This car was never cpo'd correctly which makes me sick. Im no stranger to car purchases and i try to do all my homework and make sure I'm making a smart buy. I thought a cpo would be fool proof. But as i find out those can be faked as well. I never worked on this car and no other dealership had after the purchase. So either the original buyer changed it and my car was never inspected properly or someone there put the wrong fluid in. So here I am just a few months after purchase with not only a car that has been serviced incorrectly but feeling frauded on my cpo. I drove 3500 miles with the wrong transmission fluid in. Which is a fact proven on my last service report. I had reported the problem just days after my purchase. I'm not a mechanic and apart from dumping the fluid in the lot the moment I purchased it I wouldnt know. Soa has been helpful in trying to correct their problems with reimbursement as I've already accrued about 600 dollars in deductibles and now have to shell out 1500 bucks for a new clutch disc. Theres no telling what long term problems have been caused by this. But I could guarantee if I had no warranty and I brought my car to a garage stating I drove that long with the wrong fluid, i'd be hit with a laundry list of problems. They probably have covered themselves with some form of fine print. But if your looking for an honest dealer dont go here. Buying new or used these guys cant be trusted to do the right thing. I planned on buying a crosstrek for my fiance. But rest assured no one I know will ever step foot in that dealership. I look forward to resolution maybe a talk with the owners would get it done quickly and I could alter my review. But I'm definitely not going down without a fight. I will be copy and pasting this review in every social media outlet and review site in just a few days if I get no response. As well as contacting my family attorney. Ive been told I have a case. Although I'd really rather avoid that route as I have several warrantys through the dealership itself and hope for this to be an amicable relationship.