Reviews
Write a reviewDON'T BUY ANY CAR FROM CARPROS! ☹ CARPROS violated the Cal. Veh. Code § 4456.1(b) and Veh. Code § 5753(c)(1). CARPROS also Perjured themselves in Court. I lost out on a $3,500 Clean Vehicle Rebate, because no one at CARPROS provided me with the simple Purchase Agreement after multiple requests in writing, and over the phone. I paid a premium for the car, then after I made an agreement, I received responses from other dealerships that offered to sell me the exact vehicle for over $2,000 less than what I paid, but I honored my verbal agreement. I spoke with an attorney who highly recommended that I pursue CARPROS in Small Claims Court to recover my $3,500.00 loss, and that I file a complaint with the California Department of Consumer Affairs and the DMV, which I did. On 12/9/22 the CVRP reserved a $3,500.00 rebate for me, but then because no one from CARPROS provided me with the Purchase Agreement (I was calling and emailing the dealership every day), on 12-23-22 I was denied the rebate, and cannot reapply.
DON'T BUY ANY CAR FROM CARPROS! ☹ CARPROS violated the Cal. Veh. Code § 4456.1(b) and Veh. Code § 5753(c)(1). CARPROS also Perjured themselves in Court. I lost out on a $3,500 Clean Vehicle Rebate, because no one at CARPROS provided me with the simple Purchase Agreement after multiple requests in writing, and over the phone. I paid a premium for the car, then after I made an agreement, I received responses from other dealerships that offered to sell me the exact vehicle for over $2,000 less than what I paid, but I honored my verbal agreement. I spoke with an attorney who highly recommended that I pursue CARPROS in Small Claims Court to recover my $3,500.00 loss, and that I file a complaint with the California Department of Consumer Affairs and the DMV, which I did. On 12/9/22 the CVRP reserved a $3,500.00 rebate for me, but then because no one from CARPROS provided me with the Purchase Agreement (I was calling and emailing the dealership every day), on 12-23-22 I was denied the rebate, and cannot reapply.
- Customer service
- —
- Buying process
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- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Filed complaint with Arkansas Department of Public Safety over no title 4 months after paying cash for vehicle. Nobody from dealership or title office would help.
Filed complaint with Arkansas Department of Public Safety over no title 4 months after paying cash for vehicle. Nobody from dealership or title office would help.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Post the car for $450 saying it was reduced over $4000 called them they said it was an error. Just a way to get you number and email to other cars
Post the car for $450 saying it was reduced over $4000 called them they said it was an error. Just a way to get you number and email to other cars
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best experience ever! Purchased a 2016 model with low miles, and a no BS price that Justin even took off a little more to sweeten the deal! This vehicle was $3000 under black book value!!! Staff is more than professional and extremely courteous. Go see them today for a great selection big vehicles at unbelievable low prices!!!
Best experience ever! Purchased a 2016 model with low miles, and a no BS price that Justin even took off a little more to sweeten the deal! This vehicle was $3000 under black book value!!! Staff is more than professional and extremely courteous. Go see them today for a great selection big vehicles at unbelievable low prices!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John and Wendy have a splendid staff they work very hard to meet people needs thanks you are the very best dealer I think their shop rocks Adam very good mechanic awesome problem solver Angie wonderful job justin awesome job keep up the good work you guys rock thanks for the strive to help people y'all got my 5 star vote
John and Wendy have a splendid staff they work very hard to meet people needs thanks you are the very best dealer I think their shop rocks Adam very good mechanic awesome problem solver Angie wonderful job justin awesome job keep up the good work you guys rock thanks for the strive to help people y'all got my 5 star vote
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had a very good converstation with sale person.Told me about the car I was looking at . Also let me know what i need down, And how the sale would work.And also what my payment would be each month.
Had a very good converstation with sale person.Told me about the car I was looking at . Also let me know what i need down, And how the sale would work.And also what my payment would be each month.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase