CarMax Palmdale

2.0 out of 5 2.0

About Our Dealership

Dealer on Cars.com since May 2017

Reviews

2.0 out of 5 2.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 4, 2018

    So we purchased a vehicle from car max and the extra insurance and what a joke! We paid $1,500 extra for that insurance and that insurance doesn’t even... cover what’s wrong with a 2017 vehicle! What kind of company is this!? The vehicle should be covered under factory warranty but it’s not! The extra insurance we bought doesn’t cover the problem with the vehicle and now I’m out extra money! How are you gonna sell extra insurance and warranties and have none of them cover the whole car! ��������

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    21 people out of 22 found this review helpful. Did you?
  • 3.0 out of 5
    October 8, 2018

    Good customer service, kind people but the cars seem like they can be a better detailed, man was happy to assist me showing every car I wanted to see

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 7 found this review helpful. Did you?