Kia of Vacaville

It was an absolute pleasure doing business with Sales Manager Nick, who was professional and kept his word on the number we agreed to. The sales specialist Mayenci was super helpful and did a fantastic job working to make the process easy and fast. Last, Erick mcKinney, was amazing made feel super comfortable and confident that I made the right choice and decision working with KIA Vacaville. Thank you all, for doing an amazing job. Look forward to feature business with these fine folks. Nat L

Maintenance service was well serviced and car issue was taken care off. Good verbal and written communication was provided to resolve my concerns.

Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia

Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks, bad experience

We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The service reps were very friendly and knowledgeable and the service was completed in a reasonable time frame as we waited. Very satisfied- we’ll be back!

Very helpful, very low key! Ishmael was very knowledgeable and answered all questions asked. He was extremely thorough in his tutorial about all of the car's features and reviewed them once again at closing. We highly recommend asking to work with Ishmael as you won’t be disappointed! Thank you Vacaville Kia!

Accurate. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner.

My recent visit for routine services was a great overall experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and team. RG

I had a great experience. They helped the minute I pulled on the lot and they got me in there fast for the paperwork. Very kind as well!

Terrible service I came to get my car on a recall for fuses. They didn't replace my cage uses