Reviews
Write a reviewI made an epic blunder buying here. Transmission went out 2 months after purchase. "Technician" had the audacity to say i "complain too much" when the vehicle was still under their warranty. Parts have been literally been ripped out and glued back into place (headrest TV and some other stuff you simply don't notice when test driving). Broken glass inside the passenger door (obviously broken into). Every excuse in the book as to why my diagnosis wasn't correct (Transmission) only to be proven correct when the part failed 2 months after purchase. Slick evasion of the warranty period, by the way. Lied to my face about Blue Book value- while I showed him the book. Spray painted rust (at least the color matched), holes filled with what looks to be bathtub caulk. I've been buying used cars for 30 years, but thanks to these liars, I will never buy from a dealership again. Lets not forget that they deleted my previous review. They are exactly why used car salesmen get a bad reputation. They should live up to their name, do a public service, and light the fuse- but insurance frauds a crime. Apparently in MO, its somehow criminal to pass your own cars inspections however (how this isn't a conflict of interest is beyond me). This guy deserves prison time.
I made an epic blunder buying here. Transmission went out 2 months after purchase. "Technician" had the audacity to say i "complain too much" when the vehicle was still under their warranty. Parts have been literally been ripped out and glued back into place (headrest TV and some other stuff you simply don't notice when test driving). Broken glass inside the passenger door (obviously broken into). Every excuse in the book as to why my diagnosis wasn't correct (Transmission) only to be proven correct when the part failed 2 months after purchase. Slick evasion of the warranty period, by the way. Lied to my face about Blue Book value- while I showed him the book. Spray painted rust (at least the color matched), holes filled with what looks to be bathtub caulk. I've been buying used cars for 30 years, but thanks to these liars, I will never buy from a dealership again. Lets not forget that they deleted my previous review. They are exactly why used car salesmen get a bad reputation. They should live up to their name, do a public service, and light the fuse- but insurance frauds a crime. Apparently in MO, its somehow criminal to pass your own cars inspections however (how this isn't a conflict of interest is beyond me). This guy deserves prison time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone here was awesome and super honest and patient. Would recommend anyone to go here!
Everyone here was awesome and super honest and patient. Would recommend anyone to go here!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service and people. Mike was very attentive and very honest about any issues he knew about with any thing I looked at. Big Dave made me a great deal and gave me a great price for my trade. I will definitely be a repeat customer and you should check these guys out!
Excellent service and people. Mike was very attentive and very honest about any issues he knew about with any thing I looked at. Big Dave made me a great deal and gave me a great price for my trade. I will definitely be a repeat customer and you should check these guys out!
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible sucks liars same as every other car dealership basically no honest people left in the world would not recommend stay away buy from individuals u will get a better price and better chance of getting an honest person they don’t have to lie as much because they r not selling vehicles for a living
Horrible sucks liars same as every other car dealership basically no honest people left in the world would not recommend stay away buy from individuals u will get a better price and better chance of getting an honest person they don’t have to lie as much because they r not selling vehicles for a living
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fantastic bunch of people. Great car and prompt service. They are not ppushy and do not try to put you into just anything. All vehicals seem tobe welpriced and affordable.
Fantastic bunch of people. Great car and prompt service. They are not ppushy and do not try to put you into just anything. All vehicals seem tobe welpriced and affordable.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My son bought a car from this dealer last Friday. It had some issues on Friday that weren't discovered until hours after he left the car lot. Even though it was aggravating at the time, this dealer got everything fixed and drove the car back to him, so that he had a vehicle to get to work. Thank you for making it right.
My son bought a car from this dealer last Friday. It had some issues on Friday that weren't discovered until hours after he left the car lot. Even though it was aggravating at the time, this dealer got everything fixed and drove the car back to him, so that he had a vehicle to get to work. Thank you for making it right.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
**BEWARE** My son bought a manual car from this dealer today. Within 4 hours of leaving the dealer lot, the shifter fell off and smoke was coming out from under the hood. When the boot was taken off for the shifter, it is easy to see that it had been held together with electrical tape and nails!! The smoke from under the hood was due to the antifreeze boiling. When my son called the dealer, he was told to DRIVE it in Monday. 1st - how in the world would he drive this piece?!? 2nd - he just bought this car and now is stranded with no car until Monday and has to take a day off work to deal with it Monday. If by some miracle this is completely taken care of on Monday, I will revise this review.
**BEWARE** My son bought a manual car from this dealer today. Within 4 hours of leaving the dealer lot, the shifter fell off and smoke was coming out from under the hood. When the boot was taken off for the shifter, it is easy to see that it had been held together with electrical tape and nails!! The smoke from under the hood was due to the antifreeze boiling. When my son called the dealer, he was told to DRIVE it in Monday. 1st - how in the world would he drive this piece?!? 2nd - he just bought this car and now is stranded with no car until Monday and has to take a day off work to deal with it Monday. If by some miracle this is completely taken care of on Monday, I will revise this review.
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase