Reviews
This was hands down the worst car buying experience I've
This was hands down the worst car buying experience I've encountered. The timeliness, communication process, and the overall experience was horrible. It took 7 days to complete a deal, all while trying to manage hotels and flights to get the vehicle picked up. I have never had such a hard time purchasing a vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for any inconvenience you experienced during your car buying process. Our team strives for excellence and we deeply regret falling short of your expectations. Please reach out to us so we can make things right. Your satisfaction is our top priority.
Tyler was incredibly knowledgeable and helpful throughout
Tyler was incredibly knowledgeable and helpful throughout the whole process. He did everything they could to work within my budget and get me the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We are thrilled to hear that Tyler was able to provide you with excellent service and help you find the perfect car within your budget. We appreciate your business and look forward to serving you again in the future. Happy driving!
Haven't even had my car 30 days and there have been so
Haven't even had my car 30 days and there have been so many problems. I've had to take my car back into echopark twice and both times they said they couldn't help me and sent me somewhere else. In the 29 days I've had my car, I've been at the mechanic 5 times. Poor customer service after sale and HORRIBLE mechanics. Highly recommen taking the vehicle to a real mechanic before buying from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi there, we apologize for the inconvenience and issues you've experienced with your car. Our team takes full responsibility and we're committed to making things right for you. Please reach out to us at 719 600 4868 so we can assist you and provide the best possible solution. Thank you.
Outstanding staff!
Outstanding staff! Tyler was the best. Of all the vehicle purchases I've made over the years, he was certainly the best. Patience, knowledgeable and friendly. Not a stressful moment. Relaxed and enjoyable. A visit to our mechanic to check out the vehicle and he gave it a two thumbs up. He said it was a sweet deal. Very Happy with the vehicle, just what we were looking for, and Tyler for the way he took care of us. BTW, the coffee machine is the bomb! I want one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are so glad to hear that Tyler made your vehicle purchasing experience stress-free and enjoyable. It's always our goal to provide exceptional service and we're thrilled to know that we hit the mark. We hope you continue to enjoy your new vehicle and the delicious coffee from our machine!
We had a fantastic experience with Tyler on our purchase!
We had a fantastic experience with Tyler on our purchase! Met all of our needs and questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We're thrilled to hear that Tyler provided you with a fantastic experience and met all of your needs and questions during your purchase. We appreciate your business and hope to continue serving you in the future.
The team goes the extra mile to support the needs of a
The team goes the extra mile to support the needs of a client. Friendly, personable, kind, knowledgeable and professional. Everyone is so gracious.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. We do hope we can be of assistance in the future. Take care!
It was our first time at Echo Park in Colorado Springs.
It was our first time at Echo Park in Colorado Springs. The appointment process is very convenient. We were greeted by very courteous and helpful agent. Tyler explained the whole buying process to us and the manager followed up while the vehicle was brought out for us to test drive. We looked at two SUVs and came back the next day and purchased the one we liked the most. Tyler even brought both of them out for a side by side. I will recommend Echo Park and Tyler to anyone looking for great deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Echo Park and for your kind words! Our team takes pride in providing convenient and exceptional customer service. We're thrilled that Tyler and our manager were helpful in finding the perfect car for you. Thank you for recommending us to others, and we look forward to serving you again in the future.
pleased with the sales team and technology updates for
pleased with the sales team and technology updates for the deal on the Palisade. We could not close the transaction,however, as my bank was closed for the holiday. We will return within the 8 day window to finalize the total payment. Expect that the vehicle will have a full tank of gas, be washed, and all systems checked out by the time we return. Also, towing capability was a bit misleading, as no receiver is installed. Overall, Im pleased with the experience. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We're thrilled to hear that you had a great experience with our sales team and technology updates. We apologize for any inconvenience with the bank holiday closure, but we look forward to finalizing your payment and providing you with a fully-equipped Palisade upon your return. Thank you for choosing us!
Thank you for your positive review! We're thrilled to hear that you had a great experience with our sales team and technology updates. We apologize for any inconvenience with the bank holiday closure, but we look forward to finalizing your payment and providing you with a fully-equipped Palisade upon your return. Thank you for choosing us!
Tyler was great from start to finish.
Tyler was great from start to finish. Very low stress environment, clear explanations, no pushiness at all. A simple and easy car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review! We're so glad Tyler provided a stress-free and enjoyable car buying experience for you. That's always our goal - to make it simple and easy for our customers. We appreciate your business!
Great experience and great sales representative Would
Great experience and great sales representative Would return for my next purchase would recommend to anyone interested in purchasing a newcar
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark! Take care!