Reviews
Sami is great.
Sami is great. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Desirea was amazing to work with!
Desirea was amazing to work with! She went above and beyond to help me and I cannot recommend her enough! She has a great personality and is extremely responsive. She definitely goes the extra mile!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The sales person was awesome.
The sales person was awesome. The manager was a butt whole. Very disrespectful . If I had not liked the truck and the salesperson Sam had not been so helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fixed the trim on car, but couldn’t fix leak because
Fixed the trim on car, but couldn’t fix leak because couldn’t find it so have to take back when raining!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (219) 879-5381 and we will do our best to make this better. We hope to hear from you soon.
Wonderful service and the crew was very helpful.
Wonderful service and the crew was very helpful. Got me in and out and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Jake was super polite and answered all my questions.
Jake was super polite and answered all my questions. He also checked on me after my purchase. I will always buy my cars from Jake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sophia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
I had a great time shopping here.
I had a great time shopping here. Sales staff made the whole experience worth recommending. Unfortunately they did not have the vehicle I was interested in, but I would recommend them for their efforts and friendliness.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Jake was so nice and super knowledgeable.
Jake was so nice and super knowledgeable. The whole process was quick and easy! Jake is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ella, thank you for taking the time out of your day to tell us about your experience. At Castle Ford, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
Great experience, great people.
Great experience, great people. Took the stress out of buying a vehicle, we definitely be returning for my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy we could make your experience a positive one! At Castle Ford, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
High pressure add on at Dale won't take no for an answer
High pressure add on at Dale won't take no for an answer high interest rates
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (219) 879-5381 at your earliest convenience so we can work with you to make this right. We hope to hear from you.