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Balkan Motors

(49 reviews)
Visit Balkan Motors
Sales hours: 9:00am to 4:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(585) 565-4313 (585) 565-4313

Reviews

(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer Services

Customer Service, Great Price, and reliability are the word that can describe Balkan Motor. Overall great people that work there. They are pretty straight forward about getting you in a vehicle that you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Christine

I highly recommend Balkan MOTORS to anyone looking for a vehicle. Excellent service in all phases of this process. Clean reliable vehicles or they simply would not sell them. Very impressed! High recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just Purchased my 2nd Vehicle from Balkan Motors!

We purchased a Honda Pilot for my wife a couple of months ago and when my car recently needed to be replaced - Balkan Motors was our first stop! Love my Santa Fe. They are extremely accommodating and wonderful to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

The crew was friendly and helpful, and they kept us informed as they took the steps to complete the purchase (DMV, insurance, etc). They went the extra mile to ensure the car we purchase was in top shape before we took possession of it. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience, great car!

My wife and I had a great experience producing are vehicle at Balkan Motors. Nick and Anthony took great care of us and they had the two most important ingredients necessary when buying a used car, honesty and a great selection of vehicles. We recommend them to anybody looking for a reliable used vehicle. Thanks guys for making it easy and fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dino & Nick were awesome

Two great guys, you're definitely afforded a good quality of service if you choose to shop at a smaller dealer, and that is what I got here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shouldn?t have passed inspection

Went above and beyond at the DMV, kudos to that. Small dealership ran by one gentleman at the time, bought the car knowing of one repair needed, price reflected that. Brakes, rotors, rear springs and sway bars needed complete replacement. Dealers shouldn?t let these vehicles leave the lot in a condition like that, unless completely expressed to the seller. After contact told I was told about a warranty, no warranty was told, trust me I?m cheap. I would?ve written that down. He tries he?s new, he?ll learn. Won?t go back, though

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest and Responsive

These guys worked hard to make a deal- they were fair for sure. The process was a bit choppy- but they got it done. Extremely responsive with follow up items. I recommend them highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealership experience so far!

Just picked up my 2008 Focus today and couldn't be happier with the car and how the whole process went. I typically dread going to dealerships due to their pushy sales-oriented nature however that was not the case here whatsoever. Dino and Steve were very accommodating and never pressured me into making a decision, not to mention they are very personable. I will definitely be back here in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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