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Northway Automotive Newton

(74 reviews)
Visit Northway Automotive Newton
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(973) 552-4949 (973) 552-4949

Reviews

(74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northway Automotive Newton from DealerRater.

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Great Service

Very easy process and car was well priced. The dealer was very knowledgeable and answered all my questions thoroughly. I would definitely recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Overall great selection of cars at fair prices, and very personable service. Looking for a car was enjoyable and the buying process was made simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away!!

Within 3 weeks of owning the vehicle with 90k miles on it, I had several major problems that made driving unsafe (transmission fluid leaking profusely, which caused shifting problems and black smoke to be emitted; a tail light that was out). I was unable to return the vehicle still under warranty. After I had to convince them to fix the problems for free that should not have existed upon purchasing, I had to pay almost $200 to get the brake pads replaced. Again, these problems should have been addressed before selling the vehicle. Finally, registering the vehicle in my state cost nearly $900 due to the out of state tax. Even though that is NYS's fault, the dealership did not inform me of such a ridiculously high tax prior to purchase (despite getting NY residents buying their vehicles frequently). Overall, the experience was horrible, and I would not recommend this dealership to anyone. I've blown half of my savings on a car that I am now stuck with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2005 toyoto tacoma

Abe was very truthfull and helpful in my purchase of this truck, I was very confident working with him(a trait not common these days) he made sure my concerns were taken care before I picked the truck up, I would gadly work with him again..... 3

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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