Reviews
Fairfield Mazda always sends me emails on service
Fairfield Mazda always sends me emails on service discounts on the same service that you provide. Some of their prices best your prices. For example I got new breaks from you a couple ok months ago, you charged me $ 700. They sent me a coupon for $495.00 for new breaks. This is not right for them to continually undermine you. You guys sell the same cars. I bought my car from you and have been loyal for all my service. Fairfield should not be sending me emails to give me better deals. Your prices should be close to the same. This is very annoying….
Fairfield Mazda always sends me emails on service
Fairfield Mazda always sends me emails on service discounts on the same service that you provide. Some of their prices best your prices. For example I got new breaks from you a couple ok months ago, you charged me $ 700. They sent me a coupon for $495.00 for new breaks. This is not right for them to continually undermine you. You guys sell the same cars. I bought my car from you and have been loyal for all my service. Fairfield should not be sending me emails to give me better deals. Your prices should be close to the same. This is very annoying….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unexpected Delays and Incorrect invoicing were not the
Unexpected Delays and Incorrect invoicing were not the norm for this location. However, Service Dept was able to rebound from their initial setbacks, and finally deliver my vehicle with the "Buy 3 Get 1 for $1 tire" deal with the corrected invoice. So, all is forgotten and forgiven. I would still come back to DgDg dealership because customer service is ultimately about doing what you promised even if you encountered a few hurdles along the way.
Unexpected Delays and Incorrect invoicing were not the
Unexpected Delays and Incorrect invoicing were not the norm for this location. However, Service Dept was able to rebound from their initial setbacks, and finally deliver my vehicle with the "Buy 3 Get 1 for $1 tire" deal with the corrected invoice. So, all is forgotten and forgiven. I would still come back to DgDg dealership because customer service is ultimately about doing what you promised even if you encountered a few hurdles along the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Person at reception was very efficient and polite.
Person at reception was very efficient and polite. Goid experience. My only criticism would be that it is nearly impossible to get a loaner car.
Person at reception was very efficient and polite.
Person at reception was very efficient and polite. Goid experience. My only criticism would be that it is nearly impossible to get a loaner car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sean worked with me via text prior to coming into the
Sean worked with me via text prior to coming into the dealership and was ready to show me the cards I was looking for. Once I settled on a car, he was able to get me set up with financing and made sure that I was getting what I wanted.
Sean worked with me via text prior to coming into the
Sean worked with me via text prior to coming into the dealership and was ready to show me the cards I was looking for. Once I settled on a car, he was able to get me set up with financing and made sure that I was getting what I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing team.
Amazing team. No pressure explained everything. Great buying experience. Very patient and knowledgeable as well
Amazing team.
Amazing team. No pressure explained everything. Great buying experience. Very patient and knowledgeable as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really like the laid back non aggressive
I really like the laid back non aggressive staff-everyone was so polite and nice!
I really like the laid back non aggressive
I really like the laid back non aggressive staff-everyone was so polite and nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff is very kind, courteous and helpful.
The staff is very kind, courteous and helpful. I received very good service and I will come back again for future services
The staff is very kind, courteous and helpful.
The staff is very kind, courteous and helpful. I received very good service and I will come back again for future services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was excellent.
The customer service was excellent. Sean and Tiffany made purchasing a new Mazda a great experience.
The customer service was excellent.
The customer service was excellent. Sean and Tiffany made purchasing a new Mazda a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joey and Mark are always helpful in all my needs.
Joey and Mark are always helpful in all my needs. They meet my expectations and go above and beyond to make sure the experience is perfect. Highly recommend the service department
Joey and Mark are always helpful in all my needs.
Joey and Mark are always helpful in all my needs. They meet my expectations and go above and beyond to make sure the experience is perfect. Highly recommend the service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tiffany provided excellent sales advice and dealership
Tiffany provided excellent sales advice and dealership accommodated my request fully. And, the transaction was completed flawlessly and quickly.
Tiffany provided excellent sales advice and dealership
Tiffany provided excellent sales advice and dealership accommodated my request fully. And, the transaction was completed flawlessly and quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
