Reviews
Write a reviewWe finalized the purchase of a new car yesterday, and while the paperwork took forever (has every time I've bought a car), the sales team was quick and professional
We finalized the purchase of a new car yesterday, and while the paperwork took forever (has every time I've bought a car), the sales team was quick and professional
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
purchased a 2010 Jeep Wrangler from Magna Motors about a month ago. When I was getting it looked at by my independent mechanic, he says that the vehicle was damaged beyond repair and it was cost thousands of dollars to fix, the entire bottom of the Jeep was rusted. My fiancé contacted the sales manager, Jordan, who stated to my fiancé “that I must have came and bought this car by myself” and that “we should of have had a mechanic look at it before buying it. The service here is a joke and these people don’t care about safety whatsoever. Now I’m stuck with a vehicle I cannot drive and have no resolutions this far. Stay away from this place.
purchased a 2010 Jeep Wrangler from Magna Motors about a month ago. When I was getting it looked at by my independent mechanic, he says that the vehicle was damaged beyond repair and it was cost thousands of dollars to fix, the entire bottom of the Jeep was rusted. My fiancé contacted the sales manager, Jordan, who stated to my fiancé “that I must have came and bought this car by myself” and that “we should of have had a mechanic look at it before buying it. The service here is a joke and these people don’t care about safety whatsoever. Now I’m stuck with a vehicle I cannot drive and have no resolutions this far. Stay away from this place.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I came in on Saturday, drove the car, and applied to buy the car. They ran credit, I signed paperwork saying I’d buy it, and had to get a 10-Day payoff on my car to them Monday. After getting the payoff letter and contacting them they had sold the car out from under me without even telling me. I wouldn’t have had my credit run, etc, if I wasn’t buying the car. Absolutely ridiculous and think it’s very poor and sketchy business. Would definitely recommend going elsewhere.
I came in on Saturday, drove the car, and applied to buy the car. They ran credit, I signed paperwork saying I’d buy it, and had to get a 10-Day payoff on my car to them Monday. After getting the payoff letter and contacting them they had sold the car out from under me without even telling me. I wouldn’t have had my credit run, etc, if I wasn’t buying the car. Absolutely ridiculous and think it’s very poor and sketchy business. Would definitely recommend going elsewhere.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Came in to try and trade out of a vehicle. Financing was not possible due to negative equity. But they did get financing approved on a low down payment. Travis got things done. Cannot put into words how grateful my wife and I are over getting a better car. Thank you for showing us how customer service should be.
Came in to try and trade out of a vehicle. Financing was not possible due to negative equity. But they did get financing approved on a low down payment. Travis got things done. Cannot put into words how grateful my wife and I are over getting a better car. Thank you for showing us how customer service should be.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was leasing a Kia from the Duells and needed to trade it in. Once again service was excellent, friendly, and knowledgeable. I work out of town and needed things taken care of that day. Kameron was very accommodating and got me in and out in about an hour! I?le
I was leasing a Kia from the Duells and needed to trade it in. Once again service was excellent, friendly, and knowledgeable. I work out of town and needed things taken care of that day. Kameron was very accommodating and got me in and out in about an hour! I?le
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase