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Empire Pre-Owned Superstore

(274 reviews)
Visit Empire Pre-Owned Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(508) 812-4358 (508) 812-4358

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Pre-Owned Superstore from DealerRater.

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Chelsea was very nice and worked with us very well.

Chelsea was very nice and worked with us very well. Great service and very welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was my first visit to the Service Center after the

This was my first visit to the Service Center after the purchase of my 2022 Mazda CX-5. It was very professional and prompt. They worked well as a team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lisa and Dennis have been so helpful for me finding a car

Lisa and Dennis have been so helpful for me finding a car that I've been wanting for so long , Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service Staff very professional.

Excellent service Staff very professional. Lisa got us in the car we wanted.Love it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was posted on Facebook today.

This was posted on Facebook today. Went there because of this ad on Facebook. Well it was a false advertisement everything that was on the post was all a bunch of xxxxxxxx and it’s funny. It’s no longer on Facebook anymore. They took it down so I went there today. Spoke to the sales manager and mentioned about this ad that they had on Facebook, he told me That he didn’t think anybody would look at it. I went there because of this post I will never do business with this place Also, I don’t appreciate false advertisement

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Donna Foley was very pleasant and accommodating to work

Donna Foley was very pleasant and accommodating to work with! Thank you Donna! I love my new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dealer did some work to make the car ready for sale, but

Dealer did some work to make the car ready for sale, but didn't check for open recalls. Be sure to do your own research before buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am very happy to do business because we are received

I am very happy to do business because we are received with a lot of love.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The vendor's service is very good, just the deal was not

The vendor's service is very good, just the deal was not accomplished 100%, they tried to repair a door panel the job wasn't good, the deal was change all the damaged parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Phenomenal customer service.

Phenomenal customer service. Always doing their best to make the customer happy. Very satisfied with my experience! Thank you empire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.