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Audi London

(332 reviews)
2026 national dealer award
View 8 awards
2026 national dealer award 2026 state dealer award 2021 national dealer award 2021 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi London from DealerRater.

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Audi After Care Gold denied my warranty claim for camshaft adjusters, which are covered engine parts, by blaming the PCV valve, an excluded part. The PCV was never tested, and my car shows no signs it has failed: no codes, no whistle, smooth idle. I appealed and asked for evidence. None was given.

Audi After Care Gold denied my warranty claim for camshaft adjusters, which are covered engine parts, by blaming the PCV valve, an excluded part. The PCV was never tested, and my car shows no signs it has failed: no codes, no whistle, smooth idle. I appealed and asked for evidence. None was given.

Rating breakdown (out of 5):
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1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent explanation of service and seamless transportation home. Customer and vehicle service both detailed and efficient. Thank you James.

Excellent explanation of service and seamless transportation home. Customer and vehicle service both detailed and efficient. Thank you James.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Outstanding service from Audi London . Service advisors are always on point letting you know what is being done to your Audi . Service technicians are thorough and attentive to all issues and always go above and beyond. Overall a great dealership

Outstanding service from Audi London . Service advisors are always on point letting you know what is being done to your Audi . Service technicians are thorough and attentive to all issues and always go above and beyond. Overall a great dealership

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service and staff were polite and efficient. Thank you to all who helped make the visit great! Thank you, Annette

Service and staff were polite and efficient. Thank you to all who helped make the visit great! Thank you, Annette

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service by the Audi Team. They never let me leave without being fully satisfied. Tough to go to any car maker after the exceptional experience here.

Excellent service by the Audi Team. They never let me leave without being fully satisfied. Tough to go to any car maker after the exceptional experience here.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was very happy with the service provided. I appreciated the video taken of the problem in my car. It was very informative.

I was very happy with the service provided. I appreciated the video taken of the problem in my car. It was very informative.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very welcoming and accommodating people within this Dealership👍 - We drive from out of town - no other Company will touch my son’s Audi A5

Very welcoming and accommodating people within this Dealership👍 - We drive from out of town - no other Company will touch my son’s Audi A5

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thanks James Fall! Appreciate the service we get from the team at Audi London for our Q5. Your Department always delivers.... incredible service always within the time promised! Take care. We'll see you in November for our A6 pampering session.

Thanks James Fall! Appreciate the service we get from the team at Audi London for our Q5. Your Department always delivers.... incredible service always within the time promised! Take care. We'll see you in November for our A6 pampering session.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Blair was friendly and professional in dealing with me. The service was prompt and thorough

Blair was friendly and professional in dealing with me. The service was prompt and thorough

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service team at Audi London is excellent. Blair Bravender promptly replied and set up my appointment and provided excellent communication while the work was completed.

The service team at Audi London is excellent. Blair Bravender promptly replied and set up my appointment and provided excellent communication while the work was completed.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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