Reviews
Write a reviewTold me the truck was repaired for fuel issues with a full replacement less than 1000 miles later it locked up because of fuel issues
Told me the truck was repaired for fuel issues with a full replacement less than 1000 miles later it locked up because of fuel issues
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Transmission issues a month after buying a van. No help fixing the problem. Pretty sure there was an issue before I bought it that they knew about. Will not be going to them again and wouldnt want anyone I know to go there. New transmission is around 6800. Not very happy at all
Transmission issues a month after buying a van. No help fixing the problem. Pretty sure there was an issue before I bought it that they knew about. Will not be going to them again and wouldnt want anyone I know to go there. New transmission is around 6800. Not very happy at all
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
They suck. You can’t trust all of the sales people. Screw you in a heartbeat.
They suck. You can’t trust all of the sales people. Screw you in a heartbeat.
- Customer service
- —
- Buying process
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- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Use extreme caution when shopping for a quality good used car at this north location. They will sell you on the gimmicks of we got at least 15 people looking at this car you better hurry and put a deposit down. I had no chance of taking this car for a test drive because there were 6 inches of snow on the Ground and honestly, How could I the car was on the showroom floor! I put my deposit down on the car made the purchase and when they finally remove the car off the showroom floor I noticed it had a check engine light on, I brought this to the salesman BJ his attention. Honestly, he blew me off. It’s like he was totally blind to see to check engine light And offered no resolution to that. When driving home the car I noticed that it was running very rich on fuel and required mechanical attention. When signing for this vehicle, I asked about a warranty. I was told that they probably wasn’t a warranty available because of the type of car it was. Honestly, I got totally screwed. I handed them over a perfect mechanically maintained vehicle was a trade thinking that I was getting an equal deal but instead I got totally screwed. I made a lot of mistakes trading in my vehicle before this one and I take a lot of responsibility for it but at the same time I trusted this salesman and this dealership that I was receiving a high-quality vehicle. They took this vehicle from another dealership which was located on the far south side of Indianapolis as a matter fact, Greenwood that should’ve been the first red flag why this dealership didn’t try and resell the vehicle because that’s what they sell high-quality high performance vehicles but instead this dealership Ended up with it on its showroom floor, I do have to ask how in the xxxx did they get it from the far south side of Indy to there and not notice that it was running like a piece of xxxx. Will I ever come back to this place to buy another vehicle? xxxx no Should you that your decision but be cautious !!
Use extreme caution when shopping for a quality good used car at this north location. They will sell you on the gimmicks of we got at least 15 people looking at this car you better hurry and put a deposit down. I had no chance of taking this car for a test drive because there were 6 inches of snow on the Ground and honestly, How could I the car was on the showroom floor! I put my deposit down on the car made the purchase and when they finally remove the car off the showroom floor I noticed it had a check engine light on, I brought this to the salesman BJ his attention. Honestly, he blew me off. It’s like he was totally blind to see to check engine light And offered no resolution to that. When driving home the car I noticed that it was running very rich on fuel and required mechanical attention. When signing for this vehicle, I asked about a warranty. I was told that they probably wasn’t a warranty available because of the type of car it was. Honestly, I got totally screwed. I handed them over a perfect mechanically maintained vehicle was a trade thinking that I was getting an equal deal but instead I got totally screwed. I made a lot of mistakes trading in my vehicle before this one and I take a lot of responsibility for it but at the same time I trusted this salesman and this dealership that I was receiving a high-quality vehicle. They took this vehicle from another dealership which was located on the far south side of Indianapolis as a matter fact, Greenwood that should’ve been the first red flag why this dealership didn’t try and resell the vehicle because that’s what they sell high-quality high performance vehicles but instead this dealership Ended up with it on its showroom floor, I do have to ask how in the xxxx did they get it from the far south side of Indy to there and not notice that it was running like a piece of xxxx. Will I ever come back to this place to buy another vehicle? xxxx no Should you that your decision but be cautious !!
- Customer service
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- Buying process
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- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
First off I'd like to say that Steve was fairly easy to deal with and presumably did his best to help me out in any way he could. The rest of the experience was extremely unpleasurable. As an out of state buyer on a bit of a time crunch I put a deposit on the vehicle after seeing it over facetime and reading the car fax which was encouraging. I flew out to drive the vehicle back and I even waited extra time to fly out upon Steve's request so they could run the truck through the shop. Upon arrival to the dealership visually everything was fine with the truck minus the fact that it was undetailed inside and out which isn't the end of the world, but it's a common decency to detail a vehicle you are selling. I purchased the vehicle and began my drive home that day. Shortly after leaving I realized they had also failed to fill the vehicle past a quarter tank which again is not a gigantic deal, but sort of just an expected decency. During my drive home the vehicle seemed to dip more heavily on the drivers side and I figured that maybe the drivers side coil spring was worn out and I would take as look at it when I got home. Two days after I had gotten home I was driving the truck to work and heard a loud bang and the entire drivers side front dropped about 2 inches. It was indeed the coil spring which had completely sheared off at the bottom. When I got the truck up on jacks and took the wheels off I saw that the front sway bar links on BOTH the driver and passengers sides had fallen off. This is what lead to the shock failing which was already probably in need of replacement. As someone who works on all my vehicles and comes from a family in the car business there is no possibility that both the front sway bar links failed just in the trip home and any competent shop tech would have seen that they were gone had the vehicle been put on a lift and inspected as I was assured it would be. The vehicle never should have left the lot with a non functioning sway bar as this is a safety issue and if this had happened on my trip home I would have been stuck and or the vehicle could have flipped. Driving this vehicle home from the dealership was a danger not only to my safety, but to everyone I drove by on my entire trip home. This comes down to either gross negligence by the shop techs or the vehicle never saw the inside of the shop. When I called my salesman to talk about the problem the only thing I was looking for was an answer as to why the vehicle was allowed to leave like that and to see if they would have the integrity to refund me the amount just for me to purchase new shocks and front links. I wasn't looking for labor costs only material costs. The salesman told me that he "didn't know what to say" as to why the shop techs could have missed this and was generally unhelpful. He then told me there was nothing he could do for me even after speaking to the owner of the dealership and told me that "the vehicle was cheap, old, and sold as is". Nowhere was it said that the vehicle was an "as is" sale and also just summing up a safety problem as "the vehicle is old and cheap" is one of the most unprofessional responses I've ever seen from a dealership. I also wouldn't consider $15k for first gen tundra to be cheap. I knew buying a vehicle of that age would mean there would be issues and I was prepared for that, however I wasn't prepared for the vehicle to come out of the shop unsafe with zero warning. I chose this dealership mainly because of the good reviews and yes I was in a time crunch, but I easily could have bought another vehicle from any dealership. This truck looked good, met my needs, and the dealership was extremely well rated. The fact remains they sold a vehicle with a non functioning front sway bar and a faulty shock which very easily could have caused excess body sway to the point that the vehicle could have flipped in an emergency situation. They were negligent and unhelpful and I wouldn't recommend buying a vehicle here to
First off I'd like to say that Steve was fairly easy to deal with and presumably did his best to help me out in any way he could. The rest of the experience was extremely unpleasurable. As an out of state buyer on a bit of a time crunch I put a deposit on the vehicle after seeing it over facetime and reading the car fax which was encouraging. I flew out to drive the vehicle back and I even waited extra time to fly out upon Steve's request so they could run the truck through the shop. Upon arrival to the dealership visually everything was fine with the truck minus the fact that it was undetailed inside and out which isn't the end of the world, but it's a common decency to detail a vehicle you are selling. I purchased the vehicle and began my drive home that day. Shortly after leaving I realized they had also failed to fill the vehicle past a quarter tank which again is not a gigantic deal, but sort of just an expected decency. During my drive home the vehicle seemed to dip more heavily on the drivers side and I figured that maybe the drivers side coil spring was worn out and I would take as look at it when I got home. Two days after I had gotten home I was driving the truck to work and heard a loud bang and the entire drivers side front dropped about 2 inches. It was indeed the coil spring which had completely sheared off at the bottom. When I got the truck up on jacks and took the wheels off I saw that the front sway bar links on BOTH the driver and passengers sides had fallen off. This is what lead to the shock failing which was already probably in need of replacement. As someone who works on all my vehicles and comes from a family in the car business there is no possibility that both the front sway bar links failed just in the trip home and any competent shop tech would have seen that they were gone had the vehicle been put on a lift and inspected as I was assured it would be. The vehicle never should have left the lot with a non functioning sway bar as this is a safety issue and if this had happened on my trip home I would have been stuck and or the vehicle could have flipped. Driving this vehicle home from the dealership was a danger not only to my safety, but to everyone I drove by on my entire trip home. This comes down to either gross negligence by the shop techs or the vehicle never saw the inside of the shop. When I called my salesman to talk about the problem the only thing I was looking for was an answer as to why the vehicle was allowed to leave like that and to see if they would have the integrity to refund me the amount just for me to purchase new shocks and front links. I wasn't looking for labor costs only material costs. The salesman told me that he "didn't know what to say" as to why the shop techs could have missed this and was generally unhelpful. He then told me there was nothing he could do for me even after speaking to the owner of the dealership and told me that "the vehicle was cheap, old, and sold as is". Nowhere was it said that the vehicle was an "as is" sale and also just summing up a safety problem as "the vehicle is old and cheap" is one of the most unprofessional responses I've ever seen from a dealership. I also wouldn't consider $15k for first gen tundra to be cheap. I knew buying a vehicle of that age would mean there would be issues and I was prepared for that, however I wasn't prepared for the vehicle to come out of the shop unsafe with zero warning. I chose this dealership mainly because of the good reviews and yes I was in a time crunch, but I easily could have bought another vehicle from any dealership. This truck looked good, met my needs, and the dealership was extremely well rated. The fact remains they sold a vehicle with a non functioning front sway bar and a faulty shock which very easily could have caused excess body sway to the point that the vehicle could have flipped in an emergency situation. They were negligent and unhelpful and I wouldn't recommend buying a vehicle here to
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Sean was very knowledgeable and I didn’t feel pressured, he educated me on the pros and cons of each vehicle I was considering so I could make an informed decision. I highly recommend this dealership!
Sean was very knowledgeable and I didn’t feel pressured, he educated me on the pros and cons of each vehicle I was considering so I could make an informed decision. I highly recommend this dealership!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great group of people! Easy process and had a lot of fun doing it! Defiantly going back there for all my vehicles!! Already referred 2 friends there!!
Great group of people! Easy process and had a lot of fun doing it! Defiantly going back there for all my vehicles!! Already referred 2 friends there!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I contacted Jeff Peters about a 1996 Ford Ranger pickup. Jeff and the team are very accommodating and knowledgeable! Highly recommended! These guys know what they are doing and are easy to work with.
I contacted Jeff Peters about a 1996 Ford Ranger pickup. Jeff and the team are very accommodating and knowledgeable! Highly recommended! These guys know what they are doing and are easy to work with.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were in need of a van for our local business. We were blown away by the selection and overall value that was provided to us by Indy Trucks. Our sales professional, Chris Madory , went above and beyond to help us find the perfect fit for our business. We will return for our future needs, as our business continues to grow.
We were in need of a van for our local business. We were blown away by the selection and overall value that was provided to us by Indy Trucks. Our sales professional, Chris Madory , went above and beyond to help us find the perfect fit for our business. We will return for our future needs, as our business continues to grow.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall a good experience. I saw the truck online, and contacted Larry Conley about holding it for me a night. He did I came to see it, was as advertised and I?m truly happy. One small note is that I didn?t test the wipers until I was already at home and the motor was out. Not a big deal, it is a `98 so some issues are bound to happen.
Overall a good experience. I saw the truck online, and contacted Larry Conley about holding it for me a night. He did I came to see it, was as advertised and I?m truly happy. One small note is that I didn?t test the wipers until I was already at home and the motor was out. Not a big deal, it is a `98 so some issues are bound to happen.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase