Reviews
Ashley was very helpful and straightforward in our recent
Ashley was very helpful and straightforward in our recent purchase of a used car from her dealership. Having been to several other dealers, this experience was outstanding. For example, when we ask for a test drive she suggested three alternatives; highway, backroads, or both. We chose both that really helped us test the various capabilities of the car. The negotiations were quick and to the point and once an agreement was reached, she was able to expedite the purchase process so we were able to leave with the new car. The whole process took about two hours and was only delayed so that a final detailing of the car could be completed. Bottom line - if we need to purchase another car, she'll be the first to be contacted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
I want to extend my appreciation to Ashley Bush for an
I want to extend my appreciation to Ashley Bush for an outstanding car-buying journey. Ashley not only answered my questions but also worked on finalizing my deal through text and email, showcasing a commendable level of openness and transparency about pricing. Despite Ashley being on vacation, Nicole stepped in and went the extra mile, assisting me in exploring numerous cars well beyond closing hours. The following day, Ashley seamlessly took over, patiently guiding me through my indecisiveness and countless key retrievals to examine various colors and options. The relaxed and professional atmosphere with Ashley, Raquel, and the entire team made each step enjoyable, emphasizing respect for my choices and prompt clarification of any questions. To top it off, they surpassed deals from four other dealers, making this buying experience truly exceptional. Thank you for going above and beyond, exceeding my expectations, and ensuring a pleasurable journey from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Marcus, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Garbage customer treatment.
Garbage customer treatment. Was working on a deal and they just blew me off. Stated they'd get a trade number from me as well as get back to me regarding titling information on Tuesday, then blew me off. Lost a sale and their stars will drop to 1 soon.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ashley was patient, kind and helpful - we got a real
Ashley was patient, kind and helpful - we got a real cream-puff used Audi. Dealership has good tech that notified us of price drops. High volume = great price!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Ashley was great!
Ashley was great! This was my second time working with her. The best. She did her part and I appreciate her! I (my husband) did have to drive back up to the dealership (which is 40 miles away) and have the navigation maps loaded. It took almost 5 hours! I wish the certified Volvo had everything before I took it home. It was listed that it did. The service department was very helpful, but it was still a day that I (my husband) missed from work. Also, the phone and memory wasn’t wiped from the car, so I had others’ phone numbers and memory. That is fixed now.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your experience with us, Please let us know if there is ever anything else we can do for you! Safe travels!
Ashley , thank you so much
Great location with free Starbucks coffee, tea , cookies or apples☺️ Most important, working with Ashley was delightful , knowledgeable, supportive , experienced and kind. I am really glad you answered my call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jane, thanks for highlighting our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Ashley patiently worked with me and guided me to a final
Ashley patiently worked with me and guided me to a final decision, She is the very best. She is Number One!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!
Ashley was very very helpful in answering ALL of my
Ashley was very very helpful in answering ALL of my questions. She is very knowledgeable about the cars. She was so kind and considerate. I never felt like I was pushed into a sale. I did purchased the 2024 xc90 from her. the drive out was a very reasonable price, and the final paper work was so very easy. upon the purchase she introduced me to the service manager, but reassured me to call her if I had any questions or problems. She is the best !!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!
I found the XC40 I wanted on the weekend.
I found the XC40 I wanted on the weekend. I left a message with the dealership and Ashley returned my call at 8ish a.m. on Monday morning! She was on it immediately! She was so helpful in helping me get the car I wanted! I would definitely recommend working with this dealership and especially, Ashley. The Volvo store was clean and organized. I was impressed with the ease at which they got me out of there and back on the road to North Carolina!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!
Volvo Mall of Georgia was a Great Experience
Ashley Bush made our purchasing experience less painful and it was an amazing experience working with her. She was very knowledgeable and her insight made us feel very confident There was no pressure to purchase our car. The finance manager Greg Trask was great and help us to get throuhg all of the paper work with ease. He was well prepared and very accomodating. Ashley was very friendly and cordial and really work with us to get in the vehicle we like. It was one of the best experience we had in purhasing a vehicle. We highly recommend Volvo Mall of Georgia in purchasing a vehicle at this location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!