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Volvo Cars Mall of Georgia

(2,325 reviews)
Visit Volvo Cars Mall of Georgia
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (678) 208-3469 (678) 208-3469
Used (888) 359-2468 (888) 359-2468
Service (888) 825-0598 (888) 825-0598

Reviews

(2,325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Mall of Georgia from DealerRater.

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Awesome experience and I needed it after losing my XC90...

Awesome experience and I needed it after losing my XC90 w/Hurricane Sally. Richard Ramey was my saving grace! Wonderful experience! Worth the 4 hour drive from Huntsville AL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear, Bre! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

Marcus goes out of his way to make sure that my car is...

Marcus goes out of his way to make sure that my car is operating properly. I couldn't have bought from a better dealership! Love my new car & the service of Mall of GA Volvo!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Volvo Cars Mall of Georgia!

Marcus provides perfect customer service. He takes care...

Marcus provides perfect customer service. He takes care of making sure my experience goes smoothly. My car is taken care of in a timesly mannor and I liked that a video was emailed to me to show the status of my vehicle. A very nice service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

I was there for a recall! It went very smoothly. I...

I was there for a recall! It went very smoothly. I enjoyed all the dogs...most fun I have had in a while!! Thanks-Tomi Watkins

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tomi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

This was a nice and easy buying experience. Volvo Cars...

This was a nice and easy buying experience. Volvo Cars Mall of Georgia made it easy. All was handled online and we had the car in our driveway within a week. And we live in North Carolina. Cleaned, with a full tank, wiped down. Nice. Would do business with them any time again. The only xxxx-up, an incomplete odometer statement, was fixed over night.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Zach was the best salesperson I've ever worked with. No...

Zach was the best salesperson I've ever worked with. No stress, no back and forth haggling, and went above and beyond when it came to my car purchase. He stayed in contact with me daily while we worked out the details prior to me going to the dealership for the vehicle pickup and signing the contracts. We had everything ready when I got there, and it was just a matter of picking my lender and down payments. I highly recommend working with Zach!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Justin, thank you for your kind review; we are happy to pass along your comments to Zach! Please let us know if there is ever anything else we can do for you! Safe travels!

Johnny made the buying process easy! We are so pleased...

Johnny made the buying process easy! We are so pleased with our XC90 and will definitely recommend Volvo Mall of GA to our friends and family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Keith, thank you for your kind review; we are happy to pass along your comments to Johnny! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

David was responsive, helpful, and informative from...

David was responsive, helpful, and informative from beginning to end. This was the first time I found, made an offer, and closed on an Internet sale. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to David! Please let us know if there is anything else we can do for you; we are more than happy to help!

Zach was outstanding. I live 2 hours away and passed by 3...

Zach was outstanding. I live 2 hours away and passed by 3 other Volvo dealers to do business with Zach at Volvo Mall of Georgia due to his excellent customer service and fair pricing. Got the exact vehicle I wanted and everything was worked out before I arrived. He fully explained all the features on the vehicle and the paperwork process was quick and easy. He even had another model ready for my sister to test drive as she was coming with me and is also considering a Volvo. If you're thinking about a Volvo, ask for Zach!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tonibranja, thank you for your kind words and congratulations on your new vehicle! We are happy to pass along your comments to Zach. Thanks again for your business! Take care!

Service was professional, safe, and gave me time to...

Service was professional, safe, and gave me time to conduct other business in the area. Thank you for a servicing and washing my vehicle. Although I normally go to Marcus Wise in the Service Department (he is "THE BESTEST"), but he was not available at the time of my appointment. However, Brian Wharton was just as professional and timely with servicing my vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!