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Volvo Cars Mall of Georgia

(2,325 reviews)
Visit Volvo Cars Mall of Georgia
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (678) 208-3469 (678) 208-3469
Used (888) 359-2468 (888) 359-2468
Service (888) 825-0598 (888) 825-0598

Reviews

(2,325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Mall of Georgia from DealerRater.

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I couldn’t have asked for a better experience. Not once...

I couldn’t have asked for a better experience. Not once was I pressured or hassled. Every question I had was answered quickly. I was really nervous about buying a car from out of state but this transaction could not have gone smoother. Thanks for dealing with me guys- I know y’all earned your pay putting up with me!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very knowledgeable professionals and accommodating....

Very knowledgeable professionals and accommodating. Justin was the salesperson assisting me. What a guy!! Answered all the queries with patience and negotiation was done professionally. Even got a great deal on my XC90. Had to drive 2 hrs to reach the dealership. They saved time by preparing documentation ahead. Will highly recommend them. Also return for future needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, professionals in all areas and I would...

Great service, professionals in all areas and I would recommend them to anyone looking for a car. I could not have been treated better from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience

We had a great experience at Mall of Georgia Jim Ellis Volvo. We love our new car and will return to this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the best car buying experiences I’ve ever had!...

One of the best car buying experiences I’ve ever had! Working with Justin Jacoby from initial internet response to him handing me the keys to my new (used) Volvo was straightforward and easy. He is a no pressure salesperson and makes the process stress less. Great dealership all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A salesman

BEST car buying experience EVER! Louis Dymant by far exceeded in friendliest car salesman I have ever dealt with. No pressure, just made the car buying experience a pleasure. THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Elizabeth Maddox, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

My experience with Justin Barnes at Volvo Cars Mall of GA...

My experience with Justin Barnes at Volvo Cars Mall of GA was fantastic. I flew to Atlanta from NC to pick up my wife’s red xc90. Justin was kind enough to do a complimentary pickup at the airport. Once I got to the dealership; the xc90 was exactly as advertised. The dealership was especially clean and full of attentive staff members. I would definitely recommend purchasing from Justin at Volvo Cars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership of Jim Ellis Volvo was fantastic from the...

The dealership of Jim Ellis Volvo was fantastic from the sale to financing. It was such a relief to have a dealership understand the value of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my 5th time buying a car, and I must say the...

This was my 5th time buying a car, and I must say the smoothest experience. I purchased this over the internet and at first was a little hesitant, however Justin was very helpful, offered an amazing deal that I couldn’t pass. They car was delivered to my door in perfect condition. I highly recommend this dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In both the purchase of my Volvo and now my first service...

In both the purchase of my Volvo and now my first service experience, this dealer has been amazing. Helpful, convenient and very customer oriented in each department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.