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Woodhouse Buick GMC of Omaha

(1,525 reviews)
Visit Woodhouse Buick GMC of Omaha
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (888) 467-5247 (888) 467-5247
Used (888) 475-2890 (888) 475-2890
Service (888) 535-0122 (888) 535-0122

Reviews

(1,525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service was very good. The four star is more to do...

The service was very good. The four star is more to do with the virus and no waiting room service. No one fault just keeps it from being a five star experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for leaving us a review. We appreciate your feedback!

Our third purchase from Woodhouse/Plaza GMC and our...

Our third purchase from Woodhouse/Plaza GMC and our second with Todd. Once again an excellent experience. Todd goes out of his way to provide excellent service. He is responsive to inquiries, answers all of our questions, and works for us to achieve our goals. We came in on an advertised vehicle and we got exactly what was in the ad with no catch, no fine print, exactly the price we expected. Seth in Finance got us a great rate and the paperwork process was painless as always. We are lifetime customers of Woodhouse and will always seek out Todd when we need to make a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for leaving us a review and for shopping at Woodhouse Buick GMC. We appreciate you and your business!

Better communication between the customer. In the body...

Better communication between the customer. In the body shop department. Sales person todd excellent sales person. Eddy made a big difference in solving the problem I had with the body shop.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for leaving us a review. We appreciate your feedback!

The staff at Woodhouse Buick are always polite and...

The staff at Woodhouse Buick are always polite and courteous. They are professional and go the extra mile to make sure my experience was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We are always happy to help. Thanks for leaving us a review!

The radio hasn’t worked properly since we bought the...

The radio hasn’t worked properly since we bought the car...told me it was fixed...nope still switching channels without pushing buttons & now can’t get WiFi called onstar they said it could be onstar module...at this point I just want a new radio installed!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hello, We are sorry to hear about this and have passed this information along to management for further review.

Consumer response

Now my WiFi isn’t working properly & after speaking to onstar they said it could be the WiFi module & to contact the dealership which I plan on doing Monday

Excellent service every time. Easy to work with. Quick...

Excellent service every time. Easy to work with. Quick service. Transportation offered if you don’t want to wait. Excellent service every time. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for leaving us a review and for shopping at Woodhouse Buick GMC!

Awesome experience start to finish. They called to remind...

Awesome experience start to finish. They called to remind me the car needed service, valet pick up and drop off and A+ service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for visiting Woodhouse Buick GMC!

Great folks to work with in the Auto Body Shop to get our...

Great folks to work with in the Auto Body Shop to get our car repaired in a timely manner. Thanks Casey & Chris for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi JP, Thanks for leaving us a review. We look forward to working with you again in the future!

We found exactly what we were looking for at Woodhouse....

We found exactly what we were looking for at Woodhouse. Connor was so helpful and made the sale seamless and easy. Great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, We are always happy to help. Thanks for leaving us a review!

Fantastic service, great response, efficient dept, worked...

Fantastic service, great response, efficient dept, worked to address my needs and keep me informed thru process. I love the care that they show my Sierra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!