Reviews
The service was very good. The four star is more to do...
The service was very good. The four star is more to do with the virus and no waiting room service. No one fault just keeps it from being a five star experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for leaving us a review. We appreciate your feedback!
Our third purchase from Woodhouse/Plaza GMC and our...
Our third purchase from Woodhouse/Plaza GMC and our second with Todd. Once again an excellent experience. Todd goes out of his way to provide excellent service. He is responsive to inquiries, answers all of our questions, and works for us to achieve our goals. We came in on an advertised vehicle and we got exactly what was in the ad with no catch, no fine print, exactly the price we expected. Seth in Finance got us a great rate and the paperwork process was painless as always. We are lifetime customers of Woodhouse and will always seek out Todd when we need to make a vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for leaving us a review and for shopping at Woodhouse Buick GMC. We appreciate you and your business!
Better communication between the customer. In the body...
Better communication between the customer. In the body shop department. Sales person todd excellent sales person. Eddy made a big difference in solving the problem I had with the body shop.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thanks for leaving us a review. We appreciate your feedback!
The staff at Woodhouse Buick are always polite and...
The staff at Woodhouse Buick are always polite and courteous. They are professional and go the extra mile to make sure my experience was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We are always happy to help. Thanks for leaving us a review!
The radio hasn’t worked properly since we bought the...
The radio hasn’t worked properly since we bought the car...told me it was fixed...nope still switching channels without pushing buttons & now can’t get WiFi called onstar they said it could be onstar module...at this point I just want a new radio installed!
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We are sorry to hear about this and have passed this information along to management for further review.
Now my WiFi isn’t working properly & after speaking to onstar they said it could be the WiFi module & to contact the dealership which I plan on doing Monday
Excellent service every time. Easy to work with. Quick...
Excellent service every time. Easy to work with. Quick service. Transportation offered if you don’t want to wait. Excellent service every time. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for leaving us a review and for shopping at Woodhouse Buick GMC!
Awesome experience start to finish. They called to remind...
Awesome experience start to finish. They called to remind me the car needed service, valet pick up and drop off and A+ service. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for visiting Woodhouse Buick GMC!
Great folks to work with in the Auto Body Shop to get our...
Great folks to work with in the Auto Body Shop to get our car repaired in a timely manner. Thanks Casey & Chris for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi JP, Thanks for leaving us a review. We look forward to working with you again in the future!
We found exactly what we were looking for at Woodhouse....
We found exactly what we were looking for at Woodhouse. Connor was so helpful and made the sale seamless and easy. Great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, We are always happy to help. Thanks for leaving us a review!
Fantastic service, great response, efficient dept, worked...
Fantastic service, great response, efficient dept, worked to address my needs and keep me informed thru process. I love the care that they show my Sierra
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!
