Reviews
Parts issue
Unfortunately my car had to be returned as the wrong part was shipped, otherwise when correct part was installed all was returned in excellent condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wesley Chapel Audi
Thank you Michael, Neal and Hector for the incredible 5 star service. I appreciate the attention to detail. Was a pleasure working with you and experiencing great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Niko Jimenez Communication Excellence
Niko Jimenez came through for us under a very tight timeline. We had window tinting work scheduled to start at 10:00 and finish by 11:00. The timing was important as we had other meeting at 11:30 so when Niko ensured the technicians got started on time and finished 10 minutes early we were very pleased. Niko keeping us updated through the entire process. He is an excellent communicator. Thanks Niko.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Five Star Customer Service
Excellent service from Niko Jimenez and the entire service department. Completely satisfied with the work performed. My 2023 A6 was was washed and ready for pickup ahead of schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Mark Grable was great! He really just tried to get me the car I wanted. They were not pushy like other dealers. Very happy with my Audi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark Grable - outstanding!!!!
Mark Grable was outstanding to work with. They made the buying very simple. Mark and Mike worked together to present me with a deal I couldn’t refuse. Great job Mark and Mike!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi Wesley Chapel - Antoine Borgella Is The Man
Two words: Antoine Borgella. That's all you need to know about getting service handled at Audi Wesley Chapel. He is efficient, always available, and always right. He handles complex and strange problems for all my Audis and does so efficiently, effectively, and economically. I cannot recommend him enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always Great Service
Audi Wesley Chapel is our go to car dealership even though there are many closer options. The customer service is top notch and the facility is world class. Mark Grable is a pleasure to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
This dealership is first class all the way. Great people and excellent service. Shaun Sharma is an outstanding Service Consultant who makes you feel like a valued customer. Five stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service With Chuck
Chuck Henry is literally amazing!! He always explains everything thoroughly and makes sure I understand… going without my dad for a change was a little stressful lol. But Chuck is the best he honestly goes the extra mile. He stands out from the rest because I can tell he actually cares about the customers and not just commission, how it can sometimes feel with other representatives, i’m sure we all know. Everytime I go for servicing now I will be booking with Chuck! 6 stars!!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
