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Van Horn Ford of Lomira

(620 reviews)
Visit Van Horn Ford of Lomira
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (920) 547-4137 (920) 547-4137
Used (920) 395-1771 (920) 395-1771

Reviews

(620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Ford of Lomira from DealerRater.

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Had a huge and costly mis step with my service

Had a huge and costly mis step with my service appointment but was handled effectively once my concerns were addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Your safety is our top priority. Please don’t hesitate to contact our management team so we can address your concerns directly and ensure they’re fully resolved. Best, Shawn Schmidt - Service Manager - (920) 269-7500

Dealer response

I'm very sorry to hear you've had trouble getting in touch. Please reach out to us directly at 920-387-6352 — we will return any missed call as soon as possible. Thank you.

Consumer response

I attempted to reach you concerning my nightmare service visit to your dealership and not a complete surprise, no one answered.

Consumer response

Was contacted by and met with Eric regarding my service. We had a lengthy meeting on how things went so wrong how things could be improved. The sincerity in his speech made me believe Van Horn of Lomira deserves another chance and upgraded review

Bryan was knowledgeable and helpful with helping me

Bryan was knowledgeable and helpful with helping me purchase our vehicle. He was easy to communicate with and prompt in getting back to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Bryan at Van Horn Ford of Lomira! We're delighted to hear that his knowledge and communication made the vehicle purchase smooth. Enjoy your new ride!

Nate did an excellent job w/ the purchase of my truck on

Nate did an excellent job w/ the purchase of my truck on 4/5/25. Third vehicle bought from him. Very personable, knowledgeable and cares.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Nate and Van Horn Ford of Lomira! We're delighted to hear that he provided excellent service once again. Enjoy your new truck!

Nate was the best!

Nate was the best! Easy to talk to. Listened to me, answered all of my questions and the process was seamless. We will be back and for sure refer our friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kareeda, we're delighted to hear that Nate provided such a seamless experience for you at Van Horn Ford of Lomira. Thank you for your kind words and referrals! We look forward to seeing you again soon!

The add we saw brought us there and Art the sales men did

The add we saw brought us there and Art the sales men did a good job showing the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you had an excellent experience with our sales team here at Van Horn Ford of Lomira. Thanks for your feedback, James!

Fred made the process of a trade-in & purchase seamless!

Fred made the process of a trade-in & purchase seamless! Highly recommend Fred and the dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Fred will appreciate the recommendation! Thanks for sharing your experience working with our top-notch team on your trade-in at Van Horn Ford of Lomira. Enjoy the new ride!

Had the vehicle I was looking for worked with Brian

Had the vehicle I was looking for worked with Brian Morris to get the deal done. Absolutely wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brian made your experience at Van Horn Ford of Lomira a wonderful one. Thank you for choosing us and enjoy your new vehicle!

They listened to my requests, didn’t force their extra

They listened to my requests, didn’t force their extra packages , making it a quick and smooth buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jim, we're delighted to hear that your experience at Van Horn Ford of Lomira was smooth and accommodating. Thanks for choosing us!

Bryan did an excellent job with helping us find a

Bryan did an excellent job with helping us find a vehcile for our son. He was very knowledgeable about the vehicles and took his time with us to answer our questions. He showed our son how to work all the features of the vehicle. We recommend working with Bryan! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amy, we're delighted to hear that Bryan provided such excellent service at Van Horn Ford of Lomira. Thank you for recommending him and trusting us with your son's vehicle purchase!

Art was awesome to work with.

Art was awesome to work with. They took care of everything. It was the best car purchase experience I've ever had. They made it easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Paul, we're delighted to hear that Art and the team at Van Horn Ford of Lomira made your car purchase experience so seamless! Thank you for sharing this fantastic feedback. Enjoy your new ride!