Skip to main content

Meet Vanessa Ramirez

Vanessa Ramirez headshot
BDC Agent
(24 reviews)

Reviews

Easy to work with, great customer service, great

Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service pickup and delivery was very nice given I was not

Service pickup and delivery was very nice given I was not able to drive to dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I brought my car in because the check engine light came

I brought my car in because the check engine light came on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sure I had a ride home so I could still get my own obligations for the day done. I am completely satisfied with the Hawk Ford team top to bottom, and I will definitely be going in for my next service need. I appreciate everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It sucked!

It sucked! No phone call back from the owner or general manager when asked multiple times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All went well.

All went well. Service was preformed when promised . every one was helpful. Shuttle was great and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Over priced, arrogant, did not care, tried to blame me

Over priced, arrogant, did not care, tried to blame me for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Checked me in quickly and very professional and kind.

Checked me in quickly and very professional and kind. They update to what my Bronco needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

people were very nice, helpful and setting up service was

people were very nice, helpful and setting up service was easy on line. X X

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Overall it was good and efficient service, my only issue

Overall it was good and efficient service, my only issue was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great service.

Great service. Very fast they even came and picked up my car.i love their service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.