Reviews
Write a reviewI've bought several vehicles from Rochester Car Clearance Center and once again I'm very pleased with my latest purchase of a 2015 Ford Explorer. I told Dave the type of vehicle I was looking for and what my budget was and he found me the perfect match! I will definitely be back when it's time to buy my next vehicle. Thanks Dave & Rochester Car Clearance for keeping me on the road!
I've bought several vehicles from Rochester Car Clearance Center and once again I'm very pleased with my latest purchase of a 2015 Ford Explorer. I told Dave the type of vehicle I was looking for and what my budget was and he found me the perfect match! I will definitely be back when it's time to buy my next vehicle. Thanks Dave & Rochester Car Clearance for keeping me on the road!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
🚫 ⚠️ Beware of Shady Practices! Bait-and-Switch Tactics in Full Effect! On Sunday, 9/22, I found a vehicle listed for $10,990 on the dealership’s website, as well as on other platforms like Cars.com and Carfax. Even the Carfax report confirmed this price. Since this dealership claims to follow a “one-price, no negotiation” policy, I was confident this would be the actual price. I called first thing Monday to confirm the vehicle was available, and it was. I then rented a car one way from Minneapolis (1.5 hours each way) and drove down, fully prepared to buy the car and drive it home. After test-driving the car and deciding to purchase, the sales rep calculated the tax, title, and other fees. But when he presented the final total, I saw the vehicle price had magically increased to $12,990. Assuming it was a mistake, I pointed out that the price was $10,990, as listed. That’s when Dave, the manager, stepped in and claimed the price was actually $12,990 due to an “error” on their website. To make matters worse, Dave still wanted to "make a deal" and asked, “What price would you be satisfied with?” Seriously? $10,990, the price you have listed on your own website! While I was standing there, I even showed him the live price on their website at $10,990, yet he refused to honor it. This wasn’t some fleeting typo; hours later, the price was still listed as $10,990, making it clear this isn’t a simple mistake. If it were a genuine error, wouldn’t they have fixed it immediately? There was absolutely no acknowledgment of the 4+ hours of my time completely wasted driving down for nothing, not to mention the wasted money on a rental car and gas. Dave and this entire company should be ashamed of themselves for conducting business like this. This was a classic bait-and-switch tactic, hoping that a buyer won’t walk away over a couple of thousand dollars. I drove down from the Twin Cities, check in hand, ready to buy, and was met with nothing but dishonesty. What’s worse is that other recent reviews (Lenore Kolar's review from Aug 2024) describe the exact same experience. This dealership clearly engages in deceptive practices. If you’re considering doing business with them—especially if you’re traveling from out of town—stay far away!
🚫 ⚠️ Beware of Shady Practices! Bait-and-Switch Tactics in Full Effect! On Sunday, 9/22, I found a vehicle listed for $10,990 on the dealership’s website, as well as on other platforms like Cars.com and Carfax. Even the Carfax report confirmed this price. Since this dealership claims to follow a “one-price, no negotiation” policy, I was confident this would be the actual price. I called first thing Monday to confirm the vehicle was available, and it was. I then rented a car one way from Minneapolis (1.5 hours each way) and drove down, fully prepared to buy the car and drive it home. After test-driving the car and deciding to purchase, the sales rep calculated the tax, title, and other fees. But when he presented the final total, I saw the vehicle price had magically increased to $12,990. Assuming it was a mistake, I pointed out that the price was $10,990, as listed. That’s when Dave, the manager, stepped in and claimed the price was actually $12,990 due to an “error” on their website. To make matters worse, Dave still wanted to "make a deal" and asked, “What price would you be satisfied with?” Seriously? $10,990, the price you have listed on your own website! While I was standing there, I even showed him the live price on their website at $10,990, yet he refused to honor it. This wasn’t some fleeting typo; hours later, the price was still listed as $10,990, making it clear this isn’t a simple mistake. If it were a genuine error, wouldn’t they have fixed it immediately? There was absolutely no acknowledgment of the 4+ hours of my time completely wasted driving down for nothing, not to mention the wasted money on a rental car and gas. Dave and this entire company should be ashamed of themselves for conducting business like this. This was a classic bait-and-switch tactic, hoping that a buyer won’t walk away over a couple of thousand dollars. I drove down from the Twin Cities, check in hand, ready to buy, and was met with nothing but dishonesty. What’s worse is that other recent reviews (Lenore Kolar's review from Aug 2024) describe the exact same experience. This dealership clearly engages in deceptive practices. If you’re considering doing business with them—especially if you’re traveling from out of town—stay far away!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I want to thank all the salespeople at Rochester Car Clearance for making the car buying experience very quick and easy. David, Steve and A.J. were all great and worked as a team. I had an issue after buying my new vehicle. They were great and helped me with the issue. I would definitely buy from again.
I want to thank all the salespeople at Rochester Car Clearance for making the car buying experience very quick and easy. David, Steve and A.J. were all great and worked as a team. I had an issue after buying my new vehicle. They were great and helped me with the issue. I would definitely buy from again.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We bought a Acadia from this Chad and love it! Today they sent an xtra key for our vehicle. This saved us about $100. Thanks again. Our next vehicle will be bought from them.
We bought a Acadia from this Chad and love it! Today they sent an xtra key for our vehicle. This saved us about $100. Thanks again. Our next vehicle will be bought from them.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I shopped several stores before deciding to purchase from Rochester Car Clearance Center. I found the vehicle I was looking for and payed a lower price than any other dealer. The staff was very helpful both before and after the sale. I totally enjoy enjoy my new car and would by here again!
I shopped several stores before deciding to purchase from Rochester Car Clearance Center. I found the vehicle I was looking for and payed a lower price than any other dealer. The staff was very helpful both before and after the sale. I totally enjoy enjoy my new car and would by here again!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jason for your honesty about the Taurus Sho that I purchased and then driving my old car home because I was not expecting to buy another car that day
Thank you Jason for your honesty about the Taurus Sho that I purchased and then driving my old car home because I was not expecting to buy another car that day
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Straight forward salesperson and sales manager. Super nice and honest. Great prices to move their vehicles quickly as they support many of their brand name dealerships.
Straight forward salesperson and sales manager. Super nice and honest. Great prices to move their vehicles quickly as they support many of their brand name dealerships.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason was upfront concerning defects on the vehicle. He offered suggestions for repairs and possible fixes. I drove the vehicle back to our home in Le Center. The only fault showin wa ABS..turned our to be missing tone ring tooth..easy fix. I appreciate the honesty shown by Jason..
Jason was upfront concerning defects on the vehicle. He offered suggestions for repairs and possible fixes. I drove the vehicle back to our home in Le Center. The only fault showin wa ABS..turned our to be missing tone ring tooth..easy fix. I appreciate the honesty shown by Jason..
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We live 3 hrs away and they took pictures of the vehicle and sent them of everything that was wrong with it. They were also very up front with us on what was wrong with the vehicle. Cause we were looking for a vehicle for our business Very friendly and nice to work with.
We live 3 hrs away and they took pictures of the vehicle and sent them of everything that was wrong with it. They were also very up front with us on what was wrong with the vehicle. Cause we were looking for a vehicle for our business Very friendly and nice to work with.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve and Dave were great to work with. This was our 3rd car we bought from this dealership. Couldn't ask for better service anywhere. Their prices and business practices keep us coming back.
Steve and Dave were great to work with. This was our 3rd car we bought from this dealership. Couldn't ask for better service anywhere. Their prices and business practices keep us coming back.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase