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Napleton Hyundai of Carmel

(485 reviews)
Visit Napleton Hyundai of Carmel
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 348-0669 (888) 348-0669
Used (888) 354-2208 (888) 354-2208
Service (888) 356-4298 (888) 356-4298

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Hyundai of Carmel from DealerRater.

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Wonderful Purchase Process!

My fiancé and I came in looking for a new Palisade. We were greeted promptly, shown cars patiently until we decided on the vehicle of choice, were given a good deal on the vehicle, and the finance manager was quick in getting us into his office to sign all of the necessary paperwork. 10/10 would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Kameron! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Tina Fiagi

Thanks so much Hyundai of Carmel! You guys took all my stress away! I will be back to buy more cars and make sure my family does too! 3 words to describe my experience Fun, Energetic, Simple. Thanks Dom and Janae !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tina Fiagi, we appreciate you choosing Napleton Hyundai of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!

Unbelievable experience!

This dealership really cares..from the time we walked in until the time we left with our new vehicle everyone made us feel special.I cant thank finance enough for helping us get the very best rate even though our credit was less than perfect. There people love what they do and it shows in the great work they do. A heartfelt thanks and keep up the great work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Take care!

Great customer service

Came in looking for a used car but didnt really know what would be my best option for price. The salemen were great and helped me find the perfect fit for a really good price! everyone was really nice and seemed like they wanted to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Chuck! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Came in looking for a used car. Tyler Schrum assisted me...

Came in looking for a used car. Tyler Schrum assisted me and made the process smooth and easy. Would definitely recommend my friends and family to come to Napleton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're glad to hear our Staff took such great care of you, Jerricka! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Dealer response

We're glad to hear our Staff took such great care of you, Jerricka! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you janae

Janae was like a breath of fresh air. Thank you for helping my daughter. Such and awesome experience here with these guys. Go see Janae and mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Car Buying Experience

Will work on prices. Will supply carfax. Friendly salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Terry! We work hard to provide each of our clients with the best automotive experience. We hope you continue to choose us for all your automotive needs! Take care!

New car

Great experience no pressure would come back again Mason was not pushy and made me make an educated decision and kept me informed during the buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Kage! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

my brand new car

Mason Watson was very professional and nice and attentive to my needs as far as looking for the right car and helpful in helping me setup my phone and music

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Shalonda! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Napelton Hyundai is great!

My sales person was great got me the price and payment I wanted no problem. The finance lady was so helpful and very relaxing. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!